Sandeep Kaur
Mississauga,ON
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Harrier Logistics
Brampton, ON
03.2023 - 06.2023
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Administrative Assistant
Perfect Truck Driving School
Mississauga, ON
03.2021 - 02.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Customer Service Representative
Save-On-Foods
Burnaby, BC
09.2019 - 02.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor Of Arts - Associate of Arts
Coquitlam College
Coquitlam, BC12.2020
Business Bachelor - Accounting
Punjab Technical University
Punjab, India 06.2015
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Time Management
- Strong Problem Solver
- Invoice Processing
- Account Management
- Customer Relations
- Microsoft Office Suite
- Office Management
- Appointment Scheduling
- Data organization
- Document Management
- Client Relations
- Expense Reporting
- Team Bonding
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Administrative Assistant
Harrier Logistics
03.2023 - 06.2023
Administrative Assistant
Perfect Truck Driving School
03.2021 - 02.2022
Customer Service Representative
Save-On-Foods
09.2019 - 02.2021
Bachelor Of Arts - Associate of Arts
Coquitlam College
Business Bachelor - Accounting
Punjab Technical University