Sandeep Kaur
Brampton,Canada
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. A well-organized team player committed to guest satisfaction. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Quality Inn
11.2023 - Current
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Scheduled, coordinated, and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Housekeeper
Motel Studio 6, Mississauga, ON -Toronto
04.2023 - Current
- Responsible for the overall cleanliness and sanitation of the residents' rooms, bathrooms, and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows, and using germicides
- Monitor and maintain housekeeping supplies
- Clean and maintain housekeeping equipment
- Respond appropriately to residents' special requests
- Observe and report any potential safety hazards
- Collect linen and assist in the laundry.
- Changed bed linens and towels, andtidied up rooms.
- Emptied trash receptacles throughout the property.
- Organized closets with hangers for guests' clothing items.
Customer Service Representative
SUBWAY Restaurants
07.2019 - 04.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Recommended products to customers, thoroughly explaining details
- They provided excellent customer care by responding to requests, assisting with product selection, and handling ordering functions
- Monitored cash drawers in multiple checkouts and maintained adequate cash supply.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
Bachelor of Commerce -
Khalsa College For Women
06.2021
Business Management
Lambton College
Mississauga, ONComputer-based accounting diploma -
Khalsa College For Women
06.2021
Skills
- Customer Relations
- Time management
- Organization
- Laundry skills
- Customer Service
- Teamwork
- Budget Control
- Cash Handling
- Verbal and written communication
- File Organization
- Office Administration
Certification
- Digital Marketing
- Marketing Strategy
Languages
English
Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Front Desk Receptionist
Quality Inn
11.2023 - Current
Housekeeper
Motel Studio 6, Mississauga, ON -Toronto
04.2023 - Current
Customer Service Representative
SUBWAY Restaurants
07.2019 - 04.2022
Bachelor of Commerce -
Khalsa College For Women
Business Management
Lambton College
Computer-based accounting diploma -
Khalsa College For Women
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