Sandeep Kaur
Surrey,BC
Summary
Dedicated and experienced Assistant Manager with a proven track record of leading teams to success. Seeking to leverage my leadership skills, customer service expertise, and operational knowledge to contribute to the growth and profitability of a dynamic fast food establishment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Triple O's
Vancouver, BC
03.2023 - Current
- Oversee all aspects of restaurant operations, including staff management, customer service, inventory control, and financial performance.
- Recruit, train, and motivate a team of employees, ensuring high levels of productivity and service quality.
- Develop and implement strategies to increase sales and profitability, such as promotional campaigns and cost-saving initiatives.
- Maintain compliance with health and safety regulations, food hygiene standards, and company policies.
- Handle customer inquiries, complaints, and feedback in a prompt and professional manner, striving to exceed expectations and enhance the dining experience.
- Manage scheduling and budgeting to optimize staffing levels and control labor costs.
- Collaborate with the corporate office and other managers to achieve company objectives and maintain brand standards.
Cashier
Triple O's
Vancouver, BC
10.2020 - 02.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Trained new hires on company policies, procedures, and food safety standards.
- Conducted regular inspections to maintain cleanliness and hygiene standards in compliance with health regulations.
- Handled cash transactions and reconciled cash registers at the end of each shift.
- Assisted in inventory management, including ordering supplies and conducting stock counts.
Education
Operations Management - Quality Management
British Columbia Institute of Technology
Burnaby, BC04-2023
Skills
- Strong leadership and communication skills
- Excellent customer service and interpersonal skills
- Proficiency in restaurant management software and POS systems
- Knowledge of food safety and sanitation standards
- Ability to multitask and prioritize in a fast-paced environment
- Experience in staff recruitment, training, and development
- Solid understanding of financial management and budgeting principles
Certification
- Food safe
- First Aid & CPR/AED
- Supervising for Safety
Timeline
Assistant Manager
Triple O's
03.2023 - Current
Cashier
Triple O's
10.2020 - 02.2023
Operations Management - Quality Management
British Columbia Institute of Technology
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