Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
5
5
years of professional experience
Work History
Shift Manager
Pizza Hut
02.2021 - Current
Able to work a position on floor while coaching team to achieve daily targets
Assist team members with tasks as needed to ensure complete customer satisfaction
Able to train new team members
Assist in recruiting and selecting qualified, high energy team members.
Security Guard
Executek International
08.2019 - 01.2021
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Responded quickly to incidents and assessed active situations for security concerns.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Education
Special Event Planning Diploma -
Centennial College
High School -
GTB Public School
01.2018
Skills
Hardworking and reliable
Good communication skills and ability to speak- English, Hindi, and Punjabi
Neat, clean, and professional appearance
Easily adapt fast-paced work environment
Customer Complaint Resolution
Cash handling oversight
Staff Training
Staff Supervision
Performance Improvement
Volunteer Experience
Greeter, Convocation of Centennial College, Toronto, 06/2019