Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shivani

Brampton,ON

Summary

Experienced office management and administration professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams to ensure operational and service excellence.

Overview

2
2
years of professional experience

Work History

Clerical Assistant

Purolator
03.2023 - Current
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Responded to inquiries from callers seeking information.
  • Managed relational database to store information for reference, reporting, and analysis.
  • Tracked and analyzed expenses for department's funds and budget and submitted updated reports.

Grocery Stocker

Iqbal Foods
08.2022 - 02.2023
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Assisted in development of trainees, providing instruction, and support to optimize readiness.

Server and Dishwasher

Indian Cuisine
12.2021 - 08.2022
  • Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain a positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Education

Diploma - Hospitality Management

Cambrian College
Brampton, ON
12.2023

High School Diploma -

Chandigarh University
India
04.2021

Skills

  • Team leadership
  • Training and development
  • Strategic planning
  • Administrative support
  • Bookkeeping
  • Workflow planning

Timeline

Clerical Assistant

Purolator
03.2023 - Current

Grocery Stocker

Iqbal Foods
08.2022 - 02.2023

Server and Dishwasher

Indian Cuisine
12.2021 - 08.2022

Diploma - Hospitality Management

Cambrian College

High School Diploma -

Chandigarh University

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Shivani