Sandeep Kaur
Burnaby,BC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Waste Connections Of Canada
07.2022 - 09.2023
- Answered multi-line phone system, routing calls, delivered messages to staff and greeting visitors.
- Scheduled and confirmed garbage pickup appointments.
- Make collection calls to decrease the bad debt of the company.
- Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
- Processed customer payments accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data, and completed other clerical tasks.
- Sending invoices and contracts to the customer by mail and via e-mail.
- Setting up an auto payment method as per the customer's request.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Train new staff about daily using software and procedures.
Administrative Assistant
Right Choice Kitchen Cabinets
08.2021 - 08.2022
- Answered multi-line phone system, routing calls, delivered messages to staff, and greeting visitors.
- Type, edit and proofread correspondence, invoices, reports and related material from machine dictation and handwritten copy
- Open and distribute incoming regular and electronic mail and other material and coordinate the flow of information internally and with other departments and organizations
- Executed record filing system to improve document organization and management.
- Scheduled and confirmed client appointments and meetings with the staff team and employer.
- Sep up and maintain manual and computerized information filling systems.
Volunteer Experience
Armour Security And Protection Services
10.2021 - 06.2022
- Greeting visitors and sending them to the appropriate person.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Developed and maintained emergency response plans to promote fast and effective action during crises.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Education
Computer Systems
British Columbia Institute of Technology
Burnaby, BC12.2020
Bachelor Of Computer Applications
Guru Nanak Dev University
Amritsar, Punjab05.2017
Diploma in Computer Applications
Punjab Technical Univarsity
Jalandhar, Punjab11.2013
Skills
- Appointment Scheduling
- Clerical Support
- Invoice Processing
- Filing & Data Entry
- Documentation and Reporting
- Customer and Client Relations
- Credit and Collections
- Administrative Support
- Social Media Knowledge
- Tech-Savvy
- Microsoft PowerPoint
- Dedicated Team Player
- Microsoft Excel
- Microsoft Outlook
- Confidential Document Control
- Accounting Skills
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Additional Information
- Designing and creating a website through various programming languages such as HTML, CSS, and JavaScript.
- Great knowledge of Programming languages C , Java, Relational Database, and SQL.
Timeline
Administrative Assistant
Waste Connections Of Canada
07.2022 - 09.2023
Volunteer Experience
Armour Security And Protection Services
10.2021 - 06.2022
Administrative Assistant
Right Choice Kitchen Cabinets
08.2021 - 08.2022
Computer Systems
British Columbia Institute of Technology
Bachelor Of Computer Applications
Guru Nanak Dev University
Diploma in Computer Applications
Punjab Technical Univarsity
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