Summary
Overview
Work History
Education
Skills
Timeline
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Sandeep Cheema

Los Angeles

Summary

Dynamic and results-driven professional with extensive experience in customer service and order management at The Prince. Proven ability to enhance guest satisfaction through effective communication and attention to detail. Skilled in cash handling and team collaboration, consistently delivering exceptional dining experiences while adhering to safety and service standards.

Overview

8
8
years of professional experience

Work History

Lead Server

The Prince
Los Angeles
08.2021 - Current
  • Provided excellent customer service by taking orders and serving drinks quickly and efficiently.
  • Effectively communicated special requests and allergies to kitchen staff.
  • Stayed informed about daily specials, new menu items, promotions.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed state laws regarding serving alcohol responsibly.

Sever

Stamp proper foods
Los Angeles
03.2019 - 08.2021
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Prepared drinks according to standard recipes.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Server/Lead Barista

Brighton coffee shop
Beverly Hills
01.2018 - 03.2019
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Took orders from customers accurately and in a timely manner.

Server

Tatsuki Japanese cuisine
Los Angeles
07.2017 - 12.2018
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Stayed informed about daily specials, new menu items, promotions.

Education

Master of Science - Microbiology

University of California, Los Angeles
Los Angeles, CA
06-2019

Master of Science - Bachelors in Microbiology

University of British Columbia
Vancouver Bc
06-2016

Skills

  • Customer service
  • Order management
  • Cash handling
  • Alcohol service
  • Menu knowledge
  • Team collaboration
  • Conflict resolution
  • Problem solving
  • Attention to detail

Timeline

Lead Server

The Prince
08.2021 - Current

Sever

Stamp proper foods
03.2019 - 08.2021

Server/Lead Barista

Brighton coffee shop
01.2018 - 03.2019

Server

Tatsuki Japanese cuisine
07.2017 - 12.2018

Master of Science - Microbiology

University of California, Los Angeles

Master of Science - Bachelors in Microbiology

University of British Columbia

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Sandeep Cheema