Sandeep Cheema
Los Angeles
Summary
Dynamic and results-driven professional with extensive experience in customer service and order management at The Prince. Proven ability to enhance guest satisfaction through effective communication and attention to detail. Skilled in cash handling and team collaboration, consistently delivering exceptional dining experiences while adhering to safety and service standards.
Overview
8
8
years of professional experience
Work History
Lead Server
The Prince
Los Angeles
2021.08 - Current
- Provided excellent customer service by taking orders and serving drinks quickly and efficiently.
- Effectively communicated special requests and allergies to kitchen staff.
- Stayed informed about daily specials, new menu items, promotions.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed state laws regarding serving alcohol responsibly.
Sever
Stamp proper foods
Los Angeles
2019.03 - 2021.08
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Prepared drinks according to standard recipes.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server/Lead Barista
Brighton coffee shop
Beverly Hills
2018.01 - 2019.03
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Took orders from customers accurately and in a timely manner.
Server
Tatsuki Japanese cuisine
Los Angeles
2017.07 - 2018.12
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
Education
Master of Science - Microbiology
University of California, Los Angeles
Los Angeles, CA2019-06
Master of Science - Bachelors in Microbiology
University of British Columbia
Vancouver Bc2016-06
Skills
- Customer service
- Order management
- Cash handling
- Alcohol service
- Menu knowledge
- Team collaboration
- Conflict resolution
- Problem solving
- Attention to detail
Timeline
Lead Server
The Prince
2021.08 - Current
Sever
Stamp proper foods
2019.03 - 2021.08
Server/Lead Barista
Brighton coffee shop
2018.01 - 2019.03
Server
Tatsuki Japanese cuisine
2017.07 - 2018.12
Master of Science - Microbiology
University of California, Los Angeles
Master of Science - Bachelors in Microbiology
University of British Columbia