Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sandeep Bains

Saint John

Summary

Meticulous professional with expertise in pharmaceutical distribution and customer service, recognized for exceptional communication and problem-solving abilities, adept at resolving health care product inquiries and guaranteeing prompt customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

walmart
Brampton
11.2024 - 09.2025
  • Delivered accurate information and resolved product inquiries, contributing to high customer satisfaction.
  • De-escalated tense situations by maintaining professionalism, fostering positive customer experiences.
  • Maintained detailed records of interactions to facilitate future reference.
  • Resolved complaints effectively, leading to improved customer service outcomes.

Pharmacy Assistant

sachdeva medical store
mahilpur
05.2021 - 03.2022
  • Facilitated compounding and distribution of medications in collaboration with pharmacists.
  • Assisted customers with prescription refills and over-the-counter product requests, enhancing overall customer experience and satisfaction.
  • Maintained accurate inventory records, ensuring timely restocking of pharmaceutical shelves to support operational efficiency.
  • Verified incoming shipments against purchase orders for quantity, quality, and price accuracy.
  • Responded to telephone inquiries regarding order status, store hours, and pharmacy procedures, providing clear information to improve customer communication.
  • Supported health care product inquiries to enhance customer satisfaction.

Education

International Business Management - Global Marketing

Mohawk College of Applied Arts And Technology
Mississauga, ON
08-2023

Bachelor of Science - Chemistry

Khalsa College
Mahilpur
05-2021

Skills

  • Inventory management
  • Multi-tasking
  • Problem resolution
  • Order interpretation
  • Supply receiving
  • POS operation
  • Inquiry response
  • Drug classification

Languages

English
Professional

Certification

first aid

Timeline

Customer Service Representative

walmart
11.2024 - 09.2025

Pharmacy Assistant

sachdeva medical store
05.2021 - 03.2022

International Business Management - Global Marketing

Mohawk College of Applied Arts And Technology

Bachelor of Science - Chemistry

Khalsa College
Sandeep Bains