Registered Nurse with 10+ years of clinical experience in critical care and urgent/primary care settings. Proven leader with strong skills in team management, workflow optimization, patient care coordination, and quality improvement. Adept at mentoring staff, supporting operational goals, and fostering a positive and efficient work environment. Motivated to expand my leadership responsibilities, contributing to a supportive workplace culture and high-performing clinical team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project RN and Coordinator
Newton Urgent and Primary Care Center
01.2024 - Current
Experienced in onboarding locum providers, including system access setup (Profile, door access, M-drive) and orientation coordination.
Skilled in managing provider shift schedules and maintaining accurate Profile updates.
Coordinates client communication, including letters and phone outreach, and manages reassignment of provider panels.
Supports appointment triage and Meet & Greet coordination for new providers, prioritizing complex patient needs.
Collaborates with other UPCCs to source appointment availability and streamline patient flow.
Works closely with the Divisions of Family Practice to help attach highly complex clients in the community.
Involved in Quality Improvement projects, including the Quality Improvement Pain Project at NUPCC.
Frequently covers for the Client Care Coordinator role as needed.
Planned and executed a successful provider recruitment Open House.
Led accreditation processes at NUPCC in 2024 and 2025.
Registered Nurse
Newton Urgent and Primary Care Center
09.2020 - Current
Proficient in venipuncture, including blood collection and specimen preparation for laboratory transport.
RN(C) certified through BCCDC STI program; skilled in performing independent PAPs and experienced in syphilis treatment and guideline-based care.
Experienced primary care RN working collaboratively in a multidisciplinary team, including triage assessments, patient teaching, care coordination, and referrals.
Urgent care RN with strong triage abilities, providing wound care, suturing/suture removal, and determining appropriate care pathways (ER, WIC, or clinic management).
Critical Care Registered Nurse
Peace Arch Hospital
01.2015 - 09.2020
Emergency-trained RN with completed BCIT ER Specialty (6-month advanced education).
Experienced managing acute and critical care patient loads in fast-paced, high-acuity settings.
Skilled in collaborating with multidisciplinary teams to deliver efficient, coordinated emergency care.
Competent in arranging and managing emergency patient transfers between hospitals, including en-route patient monitoring and stabilization.
Registered Nurse
Bayshore Home Health
06.2018 - 01.2020
Administered medications and treatments according to established protocols and patient needs.
Coordinated with interdisciplinary teams to optimize patient outcomes and streamline care delivery.
Monitored vital signs and clinical data to ensure timely interventions for at-risk patients.
Competent in the management of complex pediatric patients with respiratory support needs, including BiPAP and tracheostomy care.
Developed strong rapport with patients and families, fostering trust and open communication during the care process.
Registered Nurse
Surrey Memorial Hospital
06.2014 - 01.2015
Management of acute and critical care patients
Emergency stabilization and resuscitation
Cardiac monitoring & ECG interpretation
IV insertion, venipuncture, and medication administration
Pain assessment and management
Monitoring and managing hemodynamic instability
Performing and assisting with emergency procedures
Education
No Degree - Critical Care ER Specialty Nursing
BCIT
Burnaby, BC
05-2017
Bachelor of Science - Nursing
Kwantlen Polytechnic University
Langley
06-2014
Skills
Frequently designated charge nurse, overseeing shift operations and staff support
Assisted in scheduling, conflict resolution, and team decision‑making
Proficient in EMR systems (eg, Profile, Meditech, Care Connect)
Skilled in organizing workflows, documentation accuracy, and panel management
Strong understanding of clinic operations, scheduling, and patient flow management
Certification
Emergency-trained RN with BCIT ER Specialty education
Registered Nurse with Certified Practice in Sexually Transmitted Infections.
Leadership Courses:
Core Conflict Skills
Myself in Conflict
Clear, Caring, Courageous
Activating Cultural Safety Through Lateral Kindness
Director of Medical Support at Patient First Urgent Care Center And Primary CareDirector of Medical Support at Patient First Urgent Care Center And Primary Care