SANDALDEEP KAUR
Surrey
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
9
9
years of professional experience
Work History
FRONT DESK RECEPTIONIST
GLOBAL ERA IMMIGRATION
08.2023 - Current
- Handling incoming calls, feedbacks and enquires from clients or customers.
- Perform clerical receptionist duties such as filing, photocopying, etc.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Schedule appointments, using manual or computerized systems
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
ASSISTANT ACCOUNTANT
BMCC INSTITUTE OF VOCATIONAL TRAINING
10.2020 - 05.2022
- Maintained monthly, weekly, and daily reports of all transactions.
- Assisted with the administration of cash and payroll for team
members. - Retrieved personnel files and compiled records of the financial
transactions. - Answered calls and delivered messages to team members
Payments in cash and cheques were received and recorded. - Processed reimbursements and provided receipts.
- Assisted customers with their reimbursements and issued receipts.
TEACHER
BABY MODEL SR. SEC. SCHOOL
11.2017 - 11.2018
- Lesson plans and instructional materials that facilitated active learning were planned, prepared, and delivered to grades 11/12 students.
- Taught business studies, modern office practices, accounting, and computer science.
- Guided class discussions and activities, as well as assigned homework.
- Assessed student progress and marked work.
- Wrote report cards, and discussed progress with parents/ guardians.
TUTOR
SELF-EMPLOYED
03.2015 - 12.2022
- Examined classroom curriculum topics and assignments for grades one to twelve students.
- Emphasis on teachings were focused on math, science, English, Punjabi, computers, environmental studies, and social sciences.
- Helped students with their homework, projects, and academic
assignments and helped them grasp key concepts learned in class.
Education
MBA - Financial Management & Human Resource
LOVELY PROFESSIONAl UNIVERSITY
Phagwara, Punjab, INDIA07.2017
Bechelor of Commerce -
Guru Nanak Dev University
Punjab, India.05.2015
Skills
- Excellent communicator
- Cash Handling
- Complex Problem-Solving
- Verbal and Written Communication
- Word Processing
- Task Delegation
- Proficient in Google
Workspace: Docs, Gmail,
Drive, and Sheets
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
FRONT DESK RECEPTIONIST
GLOBAL ERA IMMIGRATION
08.2023 - Current
ASSISTANT ACCOUNTANT
BMCC INSTITUTE OF VOCATIONAL TRAINING
10.2020 - 05.2022
TEACHER
BABY MODEL SR. SEC. SCHOOL
11.2017 - 11.2018
TUTOR
SELF-EMPLOYED
03.2015 - 12.2022
MBA - Financial Management & Human Resource
LOVELY PROFESSIONAl UNIVERSITY
Bechelor of Commerce -
Guru Nanak Dev University
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