Sandakini Horagolla
Calgary,Canada
Overview
6
6
years of professional experience
Work History
Server
Boston Pizza
04.2023 - 08.2024
- Managed large parties of 25+ guests while maintaining excellent service standards
- Worked efficiently and quickly in a fast-paced environment, adapting to changing demands
- Enhanced customer satisfaction by resolving complaints quickly and professionally
- Consistently increased sales through upselling and promoting menu items
Hostess
Boston Pizza
06.2021 - 09.2021
- Greeted guests warmly and handled seating arrangements efficiently
- Managed waiting lists, table availability, and restaurant capacity during busy periods
- Collaborated with team members to ensure a seamless and enjoyable dining experience for all guests
- Communicated specials and wait times clearly to customers
Bookkeeper
Sentinel Roofing
01.2019 - 11.2019
- Managed accounts payable/receivable, payroll processing, and tax compliance using accounting software
- Reconciled bank statements, ensuring accuracy and financial transparency
- Demonstrated strong attention to detail and confidentiality in handling sensitive financial data
Education
Bachelor of Commerce - Finance
University of Calgary
01.2026
Skills
- Customer Service
- Problem-Solving
- Multitasking & Organization
- Communication
- Adaptability & Speed
- Food Handling
Awards
- Recognized for exceptional customer service and teamwork at Boston Pizza.
- Consistently met and exceeded sales targets through effective upselling strategies.
Timeline
Server
Boston Pizza
04.2023 - 08.2024
Hostess
Boston Pizza
06.2021 - 09.2021
Bookkeeper
Sentinel Roofing
01.2019 - 11.2019
Bachelor of Commerce - Finance
University of Calgary