Sancia Gonsalves
Calgary,Canada
Summary
Results-driven Human Resources management graduate with a passion for expanding knowledge and advancing in the field. Proven track record of taking on new challenges and driving successful outcomes. Committed to continuous learning and delivering exceptional performance to ensure employer satisfaction. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bakery Manager
CINNZEO
Calgary, Canada
09.2023 - 08.2024
- Successfully managed the efficient functioning of two bakeries by implementing effective inventory controls.
- Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
- Monitored staff performance, providing feedback, training and guidance to ensure quality standards were met.
Baker/Cashier
CINNZEO
Ontario, Canada
03.2023 - 09.2023
Front Desk Agent
Wyndham Hotels & Resorts
Niagara Falls, Canada
12.2022 - 05.2023
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Resolved customer complaints promptly and courteously.
Cashier/Customer Service
Walmart
St. Catharines, Canada
02.2022 - 11.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
PGDM in Human Resources - Human Resource Management
Niagara College
Niagara-on-the-Lake, ON05.2023
Bachelor's (3 years) in Finance -
Wilson College
India05.2020
Skills
- Project Management
- Social media management
- Typing (9 years)
- Marketing
- Account Management
- Communication skills (10 years)
- Human resources (2 years)
- Retail sales (3 years)
- Time management
- Computer skills (10 years)
- Microsoft Office (3 years)
- Public Relations (6 years)
- Auditing (Less than 1 year)
- Finance and accounting (1 year)
- Filing (1 year)
- Organizational skills (6 years)
- Customer service (2 years)
- Baking (2 year)
- Food handling (2 year)
- Baking (2 years)
- Human Resources Management (1 year)
- Employee training (2 years)
Certification
- Smart Serve, 04/2022, Present
- Food Handler Certification, 05/2024, 04/2029
- Full Drive License
Languages
English
Full Professional
Timeline
Bakery Manager
CINNZEO
09.2023 - 08.2024
Baker/Cashier
CINNZEO
03.2023 - 09.2023
Front Desk Agent
Wyndham Hotels & Resorts
12.2022 - 05.2023
Cashier/Customer Service
Walmart
02.2022 - 11.2022
PGDM in Human Resources - Human Resource Management
Niagara College
Bachelor's (3 years) in Finance -
Wilson College
Similar Profiles
URVASHI SAREENURVASHI SAREEN
Store Manager at cinnzeo bakery cafeStore Manager at cinnzeo bakery cafe
Cathrine HernandezCathrine Hernandez
Baker at CV Investments Ltd. O/a Cinnzeo CafeBaker at CV Investments Ltd. O/a Cinnzeo Cafe
Reine Andrew NaputoReine Andrew Naputo
Assistant Baker at Cinnzeo Bakery CaféAssistant Baker at Cinnzeo Bakery Café