Sanchit Malhotra
Brampton,ON
Summary
Dynamic Head Teller at Ice Currency Exchange, adept in cash handling and operational efficiency, consistently ensured transaction accuracy and excelled in customer service. Skilled in staff training and fostering team growth, I boosted revenue through effective cross-selling. My leadership and organizational skills strengthened client relationships and financial operations.
Overview
2
2
years of professional experience
Work History
Head Teller
Ice Currency Exchange
06.2022 - Current
- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
- Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
- Strengthened client relationships through exceptional service and proactive identification of financial needs.
- Implemented cross-selling techniques to promote bank products, contributing to increased revenue generation.
- Mentored junior tellers, fostering professional development and growth within the team.
- Maintained friendly and professional customer interactions.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
Education
Bachelor Of Business Administration - Business Administration
St Clair College
05.2020
Skills
- Branch operations
- Organization and Planning
- Operational Efficiency
- Security Procedures
- Staff Training and Development
- Cash handling expertise
- Deposit processing
- Transaction processing accuracy
- Cash Drawer Balancing
- Cross-selling techniques
- Anti-Money Laundering regulations
- Cash counting
- Punctual and Reliable
Languages
English
Full Professional
Timeline
Head Teller
Ice Currency Exchange
06.2022 - Current
Bachelor Of Business Administration - Business Administration
St Clair College
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