Sanchit Kokil
Toronto
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
4
4
years of professional experience
Work History
Server
Moonlight Pub
Toronto
01.2022 - Current
- Keeping the bar and lounge stations stocked, clean, and tidy at all times.
- Recommending drink specials and other menu items to customers.
- Ensuring all orders are entered correctly into the POS system, and closing the tabs after settling the invoices.
- Serving guests in a fast-paced environment and managing time for an optimal experience for each guest.
- Cleaned tables and chairs to prepare the dining area for the next customers.
- Performing cleaning duties by sweeping and mopping floors, vacuuming carpets, and tidying up server stations.
Server
The Old Spaghetti Factory
Toronto
06.2021 - Current
- Serving a four-course meal in a fast-paced environment and managing time for an optimal experience for each guest
- Educating and advising guests about the menu as well as special offers and customizable options for dietary restrictions
- Entering orders into the POS system and ensuring order accuracy
- Assisting the kitchen and service staff to maintain the highest level of food quality, presentation, and timing to ensure our guests have a memorable dining experience
- Regularly attending to guests throughout their meal to ensure everything aligns with their expectations, and promptly and professionally resolving any concerns or issues they may have
Server
Sin & Redemption
Toronto
05.2023 - 10.2023
- Served various international draft and bottled beers
- Memorized over 50 draft beers as per region and taste for assisting patrons with beer selection
- Helped set up the bar as an opening duty and changed beer kegs as per the need
- Memorized menu entrees and daily specials to assist customers with any meal selection questions
- Accurately entered orders into the POS and collaborated with the kitchen and bar staff to serve food and drinks
- Ensured payment accuracy and handled cash, credit & debit transactions efficiently
Education
Post Graduate Certification - Global Business Management
Centennial College
Toronto, Ontario12.2022
Business Degree - Bachelor of Management Studies
Mumbai University
Mumbai, India06.2019
Skills
- POS Systems
- Multitasking and organization
- Customer service
- Liquor and food handling
- Client management
- Interpersonal skills
- Problem-solving abilities
- Guest engagement
- Suggestive selling
Timeline
Server
Sin & Redemption
05.2023 - 10.2023
Server
Moonlight Pub
01.2022 - Current
Server
The Old Spaghetti Factory
06.2021 - Current
Post Graduate Certification - Global Business Management
Centennial College
Business Degree - Bachelor of Management Studies
Mumbai University
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