Experienced Security Guard Supervisor with a strong background in security management, incident response, and team leadership, proficient in implementing safety protocols, conducting risk assessments, and managing surveillance operations to ensure a secure environment.
Overview
2
2
years of professional experience
Work History
Restaurant Team Member
Aroma Fine Cuisine
Toronto
05.2023 - 03.2024
Greeted customers and provided menus.
Assisted in taking customer orders and providing recommendations.
Communicated clearly with kitchen staff regarding order specifics.
Bussed, cleared, and reset tables as needed throughout shift.
Organized takeout orders for customers on the go or ordering ahead of time.
Followed health code regulations when handling food items safely.
Provided exceptional service to high volume of daily customers.
Security Guard Supervisor
Northwest Protection Services
Toronto
01.2022 - 03.2024
Implemented strategies to improve overall security operations such as updating access control systems and responding to alarms.
Secured premises and personnel by patrolling property and monitoring surveillance cameras.
Managed security staff schedules for shifts.
Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
Responded to alarms, emergencies, and disturbances.
Conducted daily security patrols of assigned areas.
Provided customer service assistance to staff and visitors in a professional manner.
Issued visitor badges and access cards to authorized personnel.
Admin Associate, Jr. Events Development Executive – Promoted (May 2024) at Michelin Cuisine & Fine Foods, Inc.Admin Associate, Jr. Events Development Executive – Promoted (May 2024) at Michelin Cuisine & Fine Foods, Inc.