Frederick Jones
Riverside
Summary
Experienced Community College Specialist serving prospective, transfer, and undergraduate student populations with over 5 years of experience. Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed. With over 5 years of success guiding students on academic and career decisions. Skilled at counseling students on methods for forging relationships and helping students navigate school life. Driven to support long-term goal achievement by linking students to outside resources to enhance education and career prospects.
Overview
4
4
years of professional experience
Work History
Student Services Coordinator
San Bernardino Valley College
Colton, CA
10.2023 - Current
- Enhanced student engagement by implementing innovative academic support initiatives and programs.
- Improved retention rates by closely monitoring at-risk students and providing personalized interventions.
- Streamlined communication between faculty, staff, and students through the development of effective information-sharing processes.
- Increased student satisfaction by addressing individual concerns and facilitating access to necessary resources.
- Developed comprehensive student success plans, fostering a goal-oriented mindset and promoting academic achievement.
- Coordinated academic advising services to help Umoja students select appropriate courses and maintain progress toward degree completion.
- Conducted thorough assessments of student needs to identify gaps in services and design targeted interventions.
Transfer & Career Counselor Intern
Umoja
San Bernardino, CA
05.2022 - Current
- Perform educational advising for prospective students and refer students to support services and faculty to assist them in determining appropriate educational goals
- Provide counseling services and course offerings for study skills and motivation, as well as information regarding specific curricula, including transfer programs; provide counseling services for probationary or
disqualified students; resolve student learning problems in cooperation with instructional program. - Observed over 200 individuals and groups to assess, evaluate and predict behaviors.
- Develop, coordinate present and plan all events, in collaboration with Transfer & Career Center Coordinator, including but not limited to classroom visits, college fairs, guest speakers, transfer workshops, and university representative visits.
- Planned and incorporated instructional and learning strategies, activities, materials, equipment and technology to exhibit understanding of student learning styles.
- Coordinated student success services to prospective, new and continuing students in specialty fields, such as career and/or educational planning, registration, financial aid and scholarships
- Worked cooperatively with other instructors, administrators and students to reach learning objectives.
- Develop student friendly Career Services brochure for San Bernardino Valley College Transfer and Career Center and other on campus affiliates
- Used data to monitor students' progress and recommend solutions for improvement.
- Coordinated with outside agencies to determine students receive appropriate services and resources.
- Developed and conducted workshops and seminars to educate students, faculty and parents on career exploration and readiness.
Professional Expert
San Bernardino Community College District
San Bernardino, CA
01.2023 - 10.2023
- Maintain a high level of confidentiality to protect the identity of undocumented students, LBGTQIA+ students, and their families, in accordance with FERPA.
- Conduct academic advisement services for students on reoccurring basis to maintain educational progression.
- Answer student inquiries and resolved problems related to curriculum and course prerequisites.
- Fostered physically and emotionally safe and supportive learning environment characterized by efficient and effective routines, clear expectations and organization that maximized student learning.
Outreach Specialist
San Bernardino Valley College
San Bernardino, CA
10.2019 - 01.2023
- Public Speaking, Resource Advisor, Travel, and Outreach throughout San Bernardino/ Riverside county
- Collaborate with instructional faculty to create shared class assignments.
- Performed presentations to interested groups and answered wide-ranging questions about available offering in classroom setting
- Interviewed student in higher education and k-12 for career building practices
- Conducted workshops on programs at both San Bernardino Valley College and Crafton Hills.
- Connected individuals with available and relevant resources
- Developed presentations for public events, community groups and school assemblies
- Created and implemented community-based programs to improve education or fill specific needs
- Established and maintained open lines of communication with students and parents to support academic and behavioral progress of students.
Education
San Bernardino Valley College
San Bernardino, CAMaster of Science - Social Work
University of Southern California
Los Angeles, CA08.2023
Bachelor of Arts - Communication, Organizational & Public Relations
California State University of San Bernardino
San Bernardino, CA12.2021
Associate of Arts - Communication Studies
San Bernardino Valley College
San Bernardino, CA05.2020
Skills
- Verbal and Written Communication
- Program Evaluation and Improvements
- Relationship Building
- Community Outreach Programs
- Community Resource Navigation
- Educational Planning
- Word, Excel, Access, and PowerPoint
- Colleague, Canvas, Starfish, Blackboard
- Higher education practices knowledge
- Course planning and organization
- Career counseling
- Student records management
Professional/ Institutional Service
Siembra Mobile
User Experience Trainer, Contracted 2019-2023
- Conduct system trainings for faculty and staff, in both higher education and k-12 setting.
- Conduct testing on new products and service
- Meeting with educators domestically to discuss student enhancement and system knowledge.
Honors & Awards
- Rothhaar Family Public Speaking scholarship, Valley College, San Bernardino, CA 2020
- Pan Africaan Scholar, California State University, San Bernardino, CA 2020
- Deans list, California State University, San Bernardino, CA 2021
Timeline
Student Services Coordinator
San Bernardino Valley College
10.2023 - Current
Professional Expert
San Bernardino Community College District
01.2023 - 10.2023
Transfer & Career Counselor Intern
Umoja
05.2022 - Current
Outreach Specialist
San Bernardino Valley College
10.2019 - 01.2023
San Bernardino Valley College
Master of Science - Social Work
University of Southern California
Bachelor of Arts - Communication, Organizational & Public Relations
California State University of San Bernardino
Associate of Arts - Communication Studies
San Bernardino Valley College