Frederick Jones
Riverside
Summary
Experienced Community College Specialist serving prospective, transfer, and undergraduate student populations with over 5 years of experience. Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed. With over 5 years of success guiding students on academic and career decisions. Skilled at counseling students on methods for forging relationships and helping students navigate school life. Driven to support long-term goal achievement by linking students to outside resources to enhance education and career prospects.
Overview
4
4
years of professional experience
Work History
Student Services Coordinator
San Bernardino Valley College
10.2023 - Current
- Enhanced student engagement by implementing innovative academic support initiatives and programs.
- Improved retention rates by closely monitoring at-risk students and providing personalized interventions.
- Streamlined communication between faculty, staff, and students through the development of effective information-sharing processes.
- Increased student satisfaction by addressing individual concerns and facilitating access to necessary resources.
- Developed comprehensive student success plans, fostering a goal-oriented mindset and promoting academic achievement.
- Coordinated academic advising services to help Umoja students select appropriate courses and maintain progress toward degree completion.
- Conducted thorough assessments of student needs to identify gaps in services and design targeted interventions.
Transfer & Career Counselor Intern
Umoja
05.2022 - Current
- Perform educational advising for prospective students and refer students to support services and faculty to assist them in determining appropriate educational goals
- Provide counseling services and course offerings for study skills and motivation, as well as information regarding specific curricula, including transfer programs; provide counseling services for probationary or
disqualified students; resolve student learning problems in cooperation with instructional program. - Observed over 200 individuals and groups to assess, evaluate and predict behaviors.
- Develop, coordinate present and plan all events, in collaboration with Transfer & Career Center Coordinator, including but not limited to classroom visits, college fairs, guest speakers, transfer workshops, and university representative visits.
- Planned and incorporated instructional and learning strategies, activities, materials, equipment and technology to exhibit understanding of student learning styles.
- Coordinated student success services to prospective, new and continuing students in specialty fields, such as career and/or educational planning, registration, financial aid and scholarships
- Worked cooperatively with other instructors, administrators and students to reach learning objectives.
- Develop student friendly Career Services brochure for San Bernardino Valley College Transfer and Career Center and other on campus affiliates
- Used data to monitor students' progress and recommend solutions for improvement.
- Coordinated with outside agencies to determine students receive appropriate services and resources.
- Developed and conducted workshops and seminars to educate students, faculty and parents on career exploration and readiness.
Professional Expert
San Bernardino Community College District
01.2023 - 10.2023
- Maintain a high level of confidentiality to protect the identity of undocumented students, LBGTQIA+ students, and their families, in accordance with FERPA.
- Conduct academic advisement services for students on reoccurring basis to maintain educational progression.
- Answer student inquiries and resolved problems related to curriculum and course prerequisites.
- Fostered physically and emotionally safe and supportive learning environment characterized by efficient and effective routines, clear expectations and organization that maximized student learning.
Outreach Specialist
San Bernardino Valley College
10.2019 - 01.2023
- Public Speaking, Resource Advisor, Travel, and Outreach throughout San Bernardino/ Riverside county
- Collaborate with instructional faculty to create shared class assignments.
- Performed presentations to interested groups and answered wide-ranging questions about available offering in classroom setting
- Interviewed student in higher education and k-12 for career building practices
- Conducted workshops on programs at both San Bernardino Valley College and Crafton Hills.
- Connected individuals with available and relevant resources
- Developed presentations for public events, community groups and school assemblies
- Created and implemented community-based programs to improve education or fill specific needs
- Established and maintained open lines of communication with students and parents to support academic and behavioral progress of students.
Education
San Bernardino Valley College
San Bernardino, CAMaster of Science - Social Work
University of Southern California
Los Angeles, CA08.2023
Bachelor of Arts - Communication, Organizational & Public Relations
California State University of San Bernardino
San Bernardino, CA12.2021
Associate of Arts - Communication Studies
San Bernardino Valley College
San Bernardino, CA05.2020
Skills
- Verbal and Written Communication
- Program Evaluation and Improvements
- Relationship Building
- Community Outreach Programs
- Community Resource Navigation
- Educational Planning
- Word, Excel, Access, and PowerPoint
- Colleague, Canvas, Starfish, Blackboard
- Higher education practices knowledge
- Course planning and organization
- Career counseling
- Student records management
Professional/ Institutional Service
Siembra Mobile
User Experience Trainer, Contracted 2019-2023
- Conduct system trainings for faculty and staff, in both higher education and k-12 setting.
- Conduct testing on new products and service
- Meeting with educators domestically to discuss student enhancement and system knowledge.
Honors & Awards
- Rothhaar Family Public Speaking scholarship, Valley College, San Bernardino, CA 2020
- Pan Africaan Scholar, California State University, San Bernardino, CA 2020
- Deans list, California State University, San Bernardino, CA 2021
Timeline
Student Services Coordinator
San Bernardino Valley College
10.2023 - Current
Professional Expert
San Bernardino Community College District
01.2023 - 10.2023
Transfer & Career Counselor Intern
Umoja
05.2022 - Current
Outreach Specialist
San Bernardino Valley College
10.2019 - 01.2023
San Bernardino Valley College
Master of Science - Social Work
University of Southern California
Bachelor of Arts - Communication, Organizational & Public Relations
California State University of San Bernardino
Associate of Arts - Communication Studies
San Bernardino Valley College
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