Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sanampreet Kaur

Moncton,NB

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Host

Carrabbas Italian Grill
Moncton, NB
05.2022 - Current
  • Monitored seating area.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.

Costumer Service Representative

concentric
04.2021 - 03.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Diploma -

Institut Teccart
Montreal, QC
02.2022

Skills

  • Reservation Management
  • Large Party Preparation
  • Guest Greeting and Seating
  • Active Listening and Communication
  • Efficient and Detail-Oriented

Timeline

Host

Carrabbas Italian Grill
05.2022 - Current

Costumer Service Representative

concentric
04.2021 - 03.2022

Diploma -

Institut Teccart

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Sanampreet Kaur