SANAMPREET KAUR
Surrey,Canada
Summary
Self-motivated Assistant provides administrative and organizational support in fast-paced environments. Proven track record of utilizing excellent time management skills efficiently complete tasks and prioritize workloads. Demonstrated ability to develop and maintain positive relationships with clients and colleagues. Skilled at making complex tasks look effortless.
Overview
5
5
years of professional experience
Work History
Assistant Manager
R.S.S Enterprises Ltd
Coquitlam, British Columbia
02.2022 - 11.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Managed customer service inquiries and complaints in a timely manner.
Customer Service Representative
R.S.S Enterprises ltd. (Domino's)
Coquitlam
03.2020 - 02.2022
- Developed strong relationships with customers through exceptional customer service
- Processed invoices, purchase orders, expense reports and other documents related to financial transactions
- Tracked store inventories and replenished products according to demand
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes
Retail Worker
Mirzi
Richmond, British Columbia
06.2019 - 02.2020
- Greeted customers, identified their needs and provided assistance with product selection.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
Customer Service Representative
Canada line
Richmond, British Columbia
07.2018 - 04.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
British Columbia Institute of Technology
Burnaby, BC03-2023
Skills
- Customer Relations
- Marketing knowledge
- Proficiency In MS office
- Excel
- Workload Management
- Critical thinking
- Time management
Timeline
Assistant Manager
R.S.S Enterprises Ltd
02.2022 - 11.2023
Customer Service Representative
R.S.S Enterprises ltd. (Domino's)
03.2020 - 02.2022
Retail Worker
Mirzi
06.2019 - 02.2020
Customer Service Representative
Canada line
07.2018 - 04.2019
High School Diploma -
British Columbia Institute of Technology