Sanam Hamdard
Antelope
Summary
Strong leader and problem-solver with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Manager of Operations
Chini Enterpises, LLC
04.2021 - Current
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Enhanced team productivity by providing effective training programs and performance management systems.
- Trained new employees on proper protocols and customer service standards.
- Implemented business strategies, increasing revenue and effectively targeting new clients.
- Streamlined operational processes by implementing efficient workflow management strategies.
Cashier
Bakery Bites
01.2020 - 04.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Restaurant Hostess
Tirupati Indian Vegetratian Kitchen
01.2017 - 01.2020
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Education
Associate of Applied Business - Marketing
Sierra College
Rocklin, CA05.2022
High School Diploma -
Woodcreek High School
Roseville, CA05.2019
Skills
- Time Management
- Customer Service
- Problem Solving
- Business Acumen
- Adaptability
- Risk Management
Languages
Farsi
Native or Bilingual
Urdu
Limited Working
Timeline
Manager of Operations
Chini Enterpises, LLC
04.2021 - Current
Cashier
Bakery Bites
01.2020 - 04.2021
Restaurant Hostess
Tirupati Indian Vegetratian Kitchen
01.2017 - 01.2020
Associate of Applied Business - Marketing
Sierra College
High School Diploma -
Woodcreek High School
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