Summary
Overview
Work History
Education
Skills
Timeline
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Sanam Goel

Kleinburg Station,ON

Summary

Motivated and goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Collaborative, team player who strongly believes that the customer should always come first.

Overview

5
5
years of professional experience

Work History

Backgrounder Actor

Bickerton Modeling Agency
09.2018 - 04.2019
    • Practiced lines and scenes independently and collaboratively to prepare for performances.
    • Gained valuable on-set experience by working with established directors.
    • Managed time to arrive on set when required to not delay rehearsals and shows.

Receptionist

Dufferin Gates Studio
05.2021 - 08.2021
    • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
    • Collected room deposits, fees, and payments.
    • Completed data entry and filing to keep records updated for easy retrieval.
    • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
    • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
    • Organized, maintained and updated information in computer databases.

Sales Associate

Call It Spring
04.2022 - 08.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Sales Associate

M Boutique
04.2022 - 10.2022
  • Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.
  • Provided education and guidance to clients on fashion trends and styling techniques.
  • Assisted customers with selecting clothing items and accessories based on individual needs.
  • Used point-of-sale systems to process payments and check inventory levels.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Hostess

Earls Kitchen + Bar
06.2023 - 10.2023
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Education

Emily Carr Secondary School
Woodbridge, ON
06.2024

Skills

  • Upselling
  • Customer Service
  • Persuasive Communicator
  • Time Management
  • Problem Solving
  • Communication

Timeline

Hostess

Earls Kitchen + Bar
06.2023 - 10.2023

Sales Associate

Call It Spring
04.2022 - 08.2022

Sales Associate

M Boutique
04.2022 - 10.2022

Receptionist

Dufferin Gates Studio
05.2021 - 08.2021

Backgrounder Actor

Bickerton Modeling Agency
09.2018 - 04.2019

Emily Carr Secondary School

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Sanam Goel