Sanajabin Sheikh
Saskatoon,Saskatchewan
Summary
Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures. Detail-oriented Corporate Travel Agent adept at managing complex corporate travel plans spanning domestic and international destinations. Well-versed in airline, hotel and car rental policies and procedures. Navigates complex world of fees, transactions and regulations with practiced ease. Skilled at providing hassle-free travel experiences for corporate clients. Good communication, planning and problem-solving abilities developed over 7+ years in the field.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work History
Teacher Assistant
Al, minah School
Mumbai
06.2005 - 05.2007
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Maintained safety and security by overseeing students in recess environments.
- Handed out classroom materials, like pencils, paper, and crayons.
- Supported student learning objectives through personalized and small group assistance.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Documented student progress and communicated with parents to keep informed.
- Handed out classroom materials, like pencils, paper, and crayons
- Supported student learning objectives through personalized and small group assistance
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency
Travel Agent
Zidane Tours and Travels
Mumbai
07.2021 - Current
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Conducted market research to investigate potential new travel destinations.
- Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
- Helped senior managers make effective decisions based on current and accurate reporting.
- Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
- Updated and maintained customer databases to increase customer retention.
- Generated reports on travel trends and customer feedback to inform business goals.
- Collaborated with colleagues to create and promote special travel packages.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives.
- Followed up with customers to increase customer service with travel plans.
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
- Developed promotional materials for travel packages to market hot destinations.
- Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations
Sales Representative
Maks Pharma and Diagnostics
Baldwin
08.2021 - 01.2022
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Travel Consultant
Seasons Holidays
Mumbai
01.2015 - 06.2021
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Organized trips for individual, family and business travelers.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
- Collected, handled and documented payments for travel services and associated feels.
- Completed accurate reservations for business travelers at point of sale.
Head Cook
Afzal Restaurant
Mumbai
01.2010 - 01.2013
- Mentored kitchen staff to prepare each for demanding roles.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Developed recipes, portion specifications, and standard preparation procedures for all dishes.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget
Education
Diploma - Pharmacy Technician
Alison- Empower Yourself
Remote 01.2022 - 02.2022
Diploma - Unani Medicine And Science
Sahara Institute Of Medical Science & Management
Mumbai 07.2014 - 01.2015
Diploma - IATA
Thomas Cook Center Of Learning
Mumbai 01.2013 - 12.2014
Bachelor Of Commerce -
Eastern Institute of Integrated Learning, Sikkim University
Sikkim 01.2010 - 06.2010
Skills
Sales Managementundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I think that only daring speculation can lead us further and not accumulation of facts.
Albert Einstein
Timeline
Diploma - Pharmacy Technician
Alison- Empower Yourself
01.2022 - 02.2022
Sales Representative
Maks Pharma and Diagnostics
08.2021 - 01.2022
Travel Agent
Zidane Tours and Travels
07.2021 - Current
Travel Consultant
Seasons Holidays
01.2015 - 06.2021
Diploma - Unani Medicine And Science
Sahara Institute Of Medical Science & Management
07.2014 - 01.2015
Diploma - IATA
Thomas Cook Center Of Learning
01.2013 - 12.2014
Bachelor Of Commerce -
Eastern Institute of Integrated Learning, Sikkim University
01.2010 - 06.2010
Head Cook
Afzal Restaurant
01.2010 - 01.2013
Teacher Assistant
Al, minah School
06.2005 - 05.2007
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