Sanae Ragobar
Kamloops
Overview
8
8
years of professional experience
Work History
Barber Shop Manager
True North
10.2021 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Addressed customer complaints promptly, resolving issues effectively to maintain high levels of customer satisfaction.
- Trained staff on proper barbering techniques, resulting in consistent service quality across all employees.
- Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.
- Managed daily operations for a smooth barbershop experience and enhanced client retention.
- Enforced health and safety protocols to ensure compliance with industry regulations and maintain an accident-free workplace.
Barber
Top Crew Barber Shop
01.2020 - 10.2021
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Consistently received positive performance reviews from guests.
Hairstylist
First Choice Hair Cutters
10.2016 - 01.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Education
Hairstyling And Beauty
Marvel Beauty Schools
London, ON06.2013
Skills
- Health and safety compliance
- Nano extensions
- Tape in extensions
- Appointment management
- Scheduling coordination
- Employee retention
- Barbering techniques
- Customer service excellence
- Beard shaping
- Professional manner
- Clippers usage
- Hair coloring
- Scalp treatments
- Diverse hairstyles
- Bald fades
- Straight razor shaving
- Cuts and fades
- Positive attitude
Languages
Arabic
Full Professional
English
Full Professional
Darija
Native or Bilingual
Timeline
Barber Shop Manager
True North
10.2021 - 10.2024
Barber
Top Crew Barber Shop
01.2020 - 10.2021
Hairstylist
First Choice Hair Cutters
10.2016 - 01.2020
Hairstyling And Beauty
Marvel Beauty Schools
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