Sanae Bingham
Los Alamitos
Summary
Manager at Accenture with a proven track record in enhancing customer satisfaction and driving team productivity. Skilled in effective project planning and personnel oversight, I successfully resolved disputes and delivered high-quality service, fostering strong client relationships and improving employee performance through constructive feedback.
Overview
8
8
years of professional experience
Work History
Project Manager
Accenture
09.1994 - 08.2002
- Created, tested and deployed high quality operating systems to meet and exceed customer expectations.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated team members to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Evaluated junior team members' performance and conveyed constructive feedback to improve skills.
Education
Master of Arts - International Relations & Pacific Studies
University of California, San Diego
La Jolla, CA06.1992
Bachelor of Arts - Business Economics & International Relations
University of California, Riverside
Riverside, CA06.1990
Skills
- Customer relationship management
- Personnel oversight
- Statistical analysis
- Effective project planning
Languages
Japanese
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Interests
- Adventure Travel
- Yoga
- Pickleball
- Theater and concerts
Timeline
Project Manager
Accenture
09.1994 - 08.2002
Master of Arts - International Relations & Pacific Studies
University of California, San Diego
Bachelor of Arts - Business Economics & International Relations
University of California, Riverside