Summary
Work History
Education
Skills
Languages
Timeline
Generic

SANABA DIAKITE

Montréal,QC

Summary

Proficient in coordinating program referrals, paperwork, and records. Successful at supported student educational and career needs. Effective relationship-builder and complex problem-solver.

Work History

Student Services Coordinator (Team Lead)

Collège de l'Immobilier du Quebec
Montreal
2021 - Current
  • Schedule various activities and workshops to support students with OACIQ examinations
  • Assisted with recruitment, onboarding, and employee relations
  • Train new hires
  • Organize annual schedules on CLARA
  • Organize school schedule on Omnivox and keep with daily maintenance
  • Provide advice and guidance to applicants and information on student aid and support available at the College
  • Provide ongoing support to students, holding regular check-in meetings to offer support and encouragement
  • Supported student social, emotional and academic development
  • Meet with poorly attending students to identify barriers on engagement and advise and help them access appropriate support
  • Provide advice and guidance to students on student loans and other issues such as budgeting and money management.

Human Resources Coordinator

RANDSTAD
2021 - 2023
  • Support the Talent Acquisition team with recruitment needs
  • Schedule interviews with candidates according to their availabilities
  • Verify job offer letters
  • Guide candidates through the hiring process
  • Verify employment history
  • Assist supervisors in performance management procedures.

Administrative Assistant

Computershare Trust Company Canada
2018 - 2021
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Monitored progress on projects assigned by upper management.
  • Coordinated appointments, meetings and conferences.
  • Processed invoices for payment using accounting software applications.
  • Developed project plans for various tasks assigned by upper management.
  • Drove customer feedback to deliver information to management for corrective action.

Customer Service Representative

BESTBUY
2017 - 2018
  • Set up and activated customer accounts.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.

Education

Bachelor in human relations, specialization Development And organizational change -

Concordia University

Skills

  • Employee Relations
  • Communication Management
  • Mediation Expertise
  • Personnel Records Maintenance
  • Benefits Administration
  • Administrative Skills
  • Effective Planning
  • Employee Onboarding
  • Talent Recruitment
  • Office Administration

Languages

  • French
  • English

Timeline

Student Services Coordinator (Team Lead)

Collège de l'Immobilier du Quebec
2021 - Current

Human Resources Coordinator

RANDSTAD
2021 - 2023

Administrative Assistant

Computershare Trust Company Canada
2018 - 2021

Customer Service Representative

BESTBUY
2017 - 2018

Bachelor in human relations, specialization Development And organizational change -

Concordia University

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