Sanaa (Nami) Johnson
San Francisco
Summary
I'm a reliable and adaptable San Francisco native with experience as a caregiver and youth camp counselor at YMCA Buchanan. I am skilled in time management, problem solving, and multilingual communication in fast-paced, people-centered environments. I pride myself on staying calm and respectful under pressure, with a strong focus on customer satisfaction, competency in my role, and teamwork.
I believe good workplace communication should be led with both confidence and care. Making sure people get what they need from my help is always my top priority. To me, being respectful and judgement free is essential, not just in customer service, but in any setting where people are working together. My past work has taught me the importance of patience, empathy, and staying positive and efficient even in stressful or challenging situations.
Overview
3
3
years of professional experience
Work History
Youth Camp Counselor
YMCA
06.2022 - 08.2022
• Supervised groups of 15-20 campers (ages 6-12), ensuring 100% accident-free day sessions through vigilant oversight and quick problem solving.
• Coordinated daily schedules of up to 8 different daily activities, keeping transitions on time and campers engaged.
• Modeled core YMCA values: integrity, responsibility, empathy, teamwork, and respect resulting in positive feedback from parents and senior staff.
• Adapted to sudden weather, staffing, and behavioral changes while maintaining composure and a fun atmosphere.
Family Caregiver
Private Employment
02.2023 - 08.2025
• Provided daily living support (dressing, grooming, meal prep, medication handling) to an elderly family member, improving comfort and independence.
• Logged 1,200+ accident-free miles transporting client to and from medical appointments, events, and errands.
• Maintained meticulous care notes and medication schedules that aligned doctors, pharmacists, and family members on the same page.
• Cultivated a respectful, judgement free environment that reduced anxiety and promoted the overall wellbeing of my client.
Education
No Degree - Art Education
City College of San Francisco
San Francisco, CA05-2027
High School Diploma -
Independence High School
San Francisco06-2024
Skills
Bilingual communication- fluent in both English and Spanish
Time management and communication- consistently meet deadlines, manage priorities and keep things running smoothly
Customer service and support- help people feel heard, respected, and taken care of, even under stress
Verbal and written communication- clear, professional communicator with experience supporting children, families, and the elderly
Problem solving in fast paced settings- able and willing to adapt calmly and think on my feet when plans or needs change
Record-keeping and task logging- accurately track daily duties, incident reports, and schedules
Cultural sensitivity and inclusion- experienced in working in diverse communities and creating welcoming environments
Accomplishments
• A+ graduate, 3.9 GPA
• Vocalist and theater performer
Timeline
Family Caregiver
Private Employment
02.2023 - 08.2025
Youth Camp Counselor
YMCA
06.2022 - 08.2022
No Degree - Art Education
City College of San Francisco
High School Diploma -
Independence High School