Work Availability
Summary
Skills
Work History
Education
Accomplishments
Relevantexperience
Overview
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Zahra Badakhshian

Zahra Badakhshian

Coordinator
Ottawa,ON

Work Availability

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Summary

Highly organized Administrative Coordinator with over 20 years of experience in event management, customer service, and administrative support. Proven track record in coordinating complex events, managing budgets, and providing exceptional stakeholder service. Skilled in using CRM systems, coordinating travel, and overseeing administrative processes. Bilingual professional (English and Persian) with strong attention to detail and ability to manage multiple priorities efficiently.

Skills

  • Event Coordination and Management
  • Customer Service Excellence
  • Budget Management and Financial Processes
  • Travel Arrangement and Logistics
  • Calendar Management
  • Contract Negotiation
  • Virtual Meeting Coordination
  • Stakeholder Communication
  • Administrative Support for Executives

Work History

Watch Repair & Customer Service

Master Fine Jewellers
Ottawa, Canada
12.2023 - Current
  • Provide exceptional customer service, assisting clients in selecting and purchasing appropriate jewelry, ensuring a personalized and enjoyable shopping experience
  • Maintain product knowledge and stay updated on the latest jewelry trends to offer informed recommendations and advice to customers
  • Manage sales transactions, handle payments, and ensure accurate record-keeping, while also addressing customer inquiries and resolving any issues promptly.

Sales Person & Customer Service

Laura Secord
Ottawa, Canada
07.2023 - 04.2024
  • Support Store Management in delivering sales goals
  • Follow Customer Service standards consistently
  • Provide Manager ongoing honest and straightforward feedback
  • Help maintain shop cleanliness and appearance
  • Follow merchandising guidelines and plans.

Business Owner, Director, Administrative Coordinator

Mehr Aein Nikan Institute
Isfahan, Iran
10.2000 - 04.2024
  • Coordinated and managed registration processes for various educational courses and events
  • Oversaw budget processes, ensuring financial efficiency and accurate tracking
  • Negotiated contracts with vendors and partners for events and educational initiatives
  • Planned and executed over 35 events, ranging from small meetings to large conferences
  • Implemented a new CRM system, improving customer data management efficiency by 30%
  • Managed calendar and travel arrangements for executive team members
  • Reduced event travel expenses by 20% through strategic planning and vendor negotiations.

Event Coordinator (Placement)

Algonquin College
Ottawa, Canada
01.2023 - 05.2023
  • Coordinated various events, including a fundraiser that raised $7,500 for charity
  • Managed volunteer schedules and vendor relationships for multiple events
  • Handled registration processes and moderated sessions at professional conferences.

Supervisor & Educational Coordinator

Navid School
Isfahan, Iran
09.2009 - 04.2023
  • Coordinated administrative processes for language departments across multiple schools
  • Managed staff training sessions and schedules, improving operational efficiency
  • Drafted professional correspondence and reports for school administration.

Education

Event Management Graduate Certificate -

Algonquin College
Ottawa, ON
05.2023

Master of Applied Linguistics -

Sheikhbahaei University
Isfahan, Iran
02.2011

Bachelor of English Language Teaching -

Khorasgan University
Isfahan, Iran
07.1996

Accomplishments

  • Designed and implemented a new registration process, reducing processing time by 50%
  • Increased program participation by 75% through effective administrative coordination and marketing
  • Served as Chairman of the Board for a provincial association, overseeing administrative operations

Relevantexperience

  • Business Owner
  • Director
  • Administrative Coordinator

Overview

24
24
years of professional experience

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Zahra BadakhshianCoordinator