Sana WuZhang
Calgary,AB
Summary
-Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go the extra mile to assist others with solving problems.
-Motivated waitress and cashier with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
-A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.
-Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Chatime
10.2022 - 07.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
Front Desk Receptionist
Tim Hortons
05.2022 - 08.2022
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Developed strong working relationships with team members, fostering a positive work environment.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Waitress/Cashier
Princess Kitchen & Magic Wok
03.2020 - 03.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
High School Diploma -
Southern Alberta Institute of Technology
Calgary, AB04.2025
Skills
- Customer Service
- Cash Handling
- Telephone Etiquette
- Communicate in English,Cantonese and Mandarin
Languages
English
Chinese (Cantonese)
Chinese (Mandarin)
Timeline
Front Desk Receptionist
Chatime
10.2022 - 07.2023
Front Desk Receptionist
Tim Hortons
05.2022 - 08.2022
Waitress/Cashier
Princess Kitchen & Magic Wok
03.2020 - 03.2022
High School Diploma -
Southern Alberta Institute of Technology
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