Sana Shoukorzada
Bowmanville
Summary
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
2
2
years of professional experience
Work History
Team Member
Burger Factory
07.2024 - 12.2024
- Collaborated with team to ensure efficient product assembly and quality control.
- Assisted in inventory management, tracking supplies and reporting discrepancies.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated tools and machinery safely, adhering to all safety protocols.
- Contributed to training new team members on operational procedures and best practices.
- Maintained cleanliness of work areas, ensuring a safe and organized environment.
- Participated in daily team meetings to discuss goals and improve workflow efficiency.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Crew Member
Burger King
05.2023 - 12.2023
- Engaged with customers to promote menu items, enhancing overall dining experience.
- Contributed to team performance by maintaining a positive attitude during peak hours.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
Wendy's
08.2022 - 04.2023
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Operated kitchen equipment safely while preparing food items according to company standards.
- Assisted in inventory management by restocking supplies and conducting regular checks.
- Followed food safety protocols rigorously to ensure compliance with health regulations.
- Participated in training new crew members on operational procedures and best practices.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Clarington Central Secondary School
Bowmanville, Ontario06-2025
Master of Science - Dentist
Trent University
Peterborough06-2028
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Leadership qualities
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Team Member
Burger Factory
07.2024 - 12.2024
Crew Member
Burger King
05.2023 - 12.2023
Crew Member
Wendy's
08.2022 - 04.2023
High School Diploma -
Clarington Central Secondary School
Master of Science - Dentist
Trent University