Summary
Overview
Work History
Education
Skills
Timeline
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Naureen Pathan

Toronto,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Customer Service Coordinator

Winners
Kitchener, Ontario
04.2024 - 07.2024
  • Provided exceptional customer service by greeting customers, answering inquiries, and offering product recommendations.
  • Ensured customers were informed about store policies, promotions, and events, leading to a positive shopping experience.
  • Managed daily shipments, organized the warehouse area, and maintained merchandise presentation standards.
  • Efficiently handled all transactions, including purchases, exchanges, and returns, in compliance with company guidelines.
  • Assisted customers with fitting room needs, kept the area clean and organized, and ensured all necessary supplies were stocked.
  • Worked closely with co-workers to achieve sales targets and maintain a high standard of store operations.

Medical Receptionist

KMH Cardiology Centres
Kitchener, Ontario
04.2023 - 05.2024
  • Ensure optimal patient care through friendly, enthusiastic, and professional service with all patients and team members
  • Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
  • Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic
  • Register new patients in line with acceptable standards of the clinic; support patients in filling medical forms at the clinic to avoid errors and inaccurate information
  • Using electronic medical record files and coordinating the scheduling of future appointments for patients with all providers as directed
  • Ensuring optimal patient care by suggesting additional services or products as indicated, and in the patient's best interest
  • Complete accurate clinic billing and follow up on accounts receivable as required
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Other duties and administrative tasks as assigned by the Clinic Director

Education

Healthcare Administration And Service Management

Conestoga College
Kitchener, ON
08-2024

Bachelor of Pharmacy -

Gujarat Technological University
India
05-2018

Skills

  • Task Delegation
  • Operations Management
  • Sales monitoring
  • Wellness patient care
  • Patient care documentation
  • Staff Management
  • Recruitment
  • Schedule Coordination

Timeline

Customer Service Coordinator

Winners
04.2024 - 07.2024

Medical Receptionist

KMH Cardiology Centres
04.2023 - 05.2024

Healthcare Administration And Service Management

Conestoga College

Bachelor of Pharmacy -

Gujarat Technological University

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Naureen Pathan