Sana Okamoto
Toronto,ON
Summary
I am known for my calm and gentle personality, which helps me handle stressful situations with ease. I take my responsibilities seriously, ensuring that tasks are completed efficiently and on time. Additionally, I prioritize cleanliness in all aspects of my life, believing that a tidy environment promotes better productivity and well-being. These qualities combined allow me to contribute positively to any team or project I am involved in.
Overview
3
3
years of professional experience
Work History
Beverage Server
Bar EL
11.2022 - 03.2024
- Completed mandatory alcohol server training to comply with local regulations and maintain a safe environment for patrons.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Developed rapport with regular customers, fostering loyalty and repeat business.
- Resolved customer complaints professionally, prioritizing guest satisfaction and maintaining a positive atmosphere.
- Contributed to team success through active communication and collaboration with colleagues across all departments.
Food and Beverage Server
Toritetsu
04.2021 - 03.2022
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.
- Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery.
- Cultivated warm relationships with regular customers.
Education
Bachelor Of Applied Science - Biological Sciences
Kagoshima Uni
Kagoshima,Kagoshima PrefectureSkills
- Patience and Empathy
- Cleanliness and sanitation
- High Energy and Stamina
- Reliability and punctuality
- Warm and Friendly
Languages
English
Japanese
Timeline
Beverage Server
Bar EL
11.2022 - 03.2024
Food and Beverage Server
Toritetsu
04.2021 - 03.2022
Bachelor Of Applied Science - Biological Sciences
Kagoshima Uni
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