Summary
Overview
Work History
Skills
Availabilty
Timeline
Generic

Sana Nassrin

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience

Work History

Server

Udupi palace restaurant
Surrey, BC
01.2024 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.

Customer Service Representative

Cazaro furniture and interiors
03.2021 - 10.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Skills

  • Exceptional Customer Service
  • MS Office
  • Time Management
  • Sales and Upselling
  • Customer Complaint Resolution
  • Product Knowledge

Availabilty

  • Part time
  • Ready to take anyshift
  • Monday to Sunday (Except Wednesday)

Timeline

Server

Udupi palace restaurant
01.2024 - Current

Customer Service Representative

Cazaro furniture and interiors
03.2021 - 10.2023

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Sana Nassrin