Versatile professional with a track record of delivering exceptional customer service at Uber Passengers , Pizza Shop , and enhancing the well-being of residents at Elderly Care Home. Excelled in time management and personal care assistance, significantly improving client satisfaction. Skilled in Microsoft Excel and fostering teamwork, adept at meeting diverse needs across roles.
•Providing safe and reliable transportation services to passengers, ensuring timely arrivals at destinations.
•Delivering excellent customer service by maintaining a professional and friendly demeanour.
•Navigating efficiently using GPS tools to optimize routes and reduce travel times.
•Managing time effectively to maximize ride volume and meet daily earning goals
•Responding promptly to ride requests and adjusted to changing schedules as needed.
• Processed invoices, payments, and deposits, ensuring accurate record-keeping of expenditures.
• Monitored and maintained office supply inventory, placing timely orders to support operational needs.
• Assisted in month-end closing activities, including reconciling bank statements and preparing adjusting
journal entries for precise financial reporting.
• Reconciled bank and credit card statements, ensuring accuracy and completeness in all financial records.
• Provided exceptional services to customers
• Inventory tasks
• Responsible for cashier duties
• Responsible for opening and closing the store, ensuring cleanliness and order
• Handled cash transactions ,and maintained accurate records.
• Assisted elderly residents with daily living activities, including bathing, dressing, grooming, and feeding.
• Monitored residents’ health conditions, including vital signs, and reported changes to nursing staff.
• Provided emotional support and companionship to improve residents’ mental well-being.
• Helped manage challenging behaviours using positive reinforcement strategies.
• Helped maintain a clean, safe, and comfortable living environment.
• Supported mobility by assisting with walking, transferring, and using mobility aids.
• Administered prescribed medications under supervision and ensured proper documentation.
• Assisted with meal preparation and ensured adherence to dietary needs.
•First Aid and CPR Certification-Canadian Red Cross-Canada-B.C.
•QuickBooks Online ProAdvisor Certifications
For bookkeeping -Canada-B.C.
•Teacher Training Course (TTC-Kids) -Iran