Sana Hassan
Edmonton,Canada
Summary
Dedicated and compassionate childcare professional with a strong background in early childhood education and customer care. Experienced in creating nurturing and engaging environments for young children, focusing on their growth and development. Proven leadership abilities, excellent communication skills, and a commitment to creating a safe, supportive space for children. Currently pursuing Level 2 Early Childhood Education to deepen knowledge and expertise in child development and care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Childcare Assistant
Kidz Cove Daycare
03.2024 - Current
- Provide a safe, engaging, and nurturing environment for children, supporting emotional and cognitive development
- Fill in for the supervisor as needed, managing team schedules, overseeing activities, and maintaining a supportive environment.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Implemented creative learning strategies to engage children and promote their intellectual growth.
- Facilitated smooth transitions between activities, minimizing disruptions and maximizing engagement time.
- Collaborate with parents and team members to maintain effective communication regarding child progress and needs
- Utilize leadership skills to coordinate activities and support junior staff, ensuring a smooth daily routine
- Implement age-appropriate activities to encourage learning through play and exploration
Customer Care Representative
Mobile Q Outlet
01.2019 - 01.2020
- Company Overview: Sherwood Park
- Delivered excellent customer service by assisting clients with their mobile needs, ensuring high satisfaction and repeat business
- Managed inquiries and resolved issues efficiently, developing strong interpersonal skills in a fast-paced retail environment
- Developed skills in handling customer complaints, managing sales, and ensuring a smooth checkout experience
- Recognized for contributing to a positive team environment and demonstrating leadership in training new team members
- Sherwood Park
Childcare Assistant
Kids Are Us Daycare
01.2018 - 07.2018
- Assisted in the daily supervision of children, ensuring a secure and enjoyable atmosphere
- Supported lead teachers in planning and conducting activities that promoted social and educational growth
- Built positive relationships with children, parents, and colleagues to foster a community-oriented daycare environment
Education
Level 2 Early Childhood Education - Early Childhood Education
CDI College
08.2025
Education Asistant - Diploma Program
Glenbow College
Skills
- Leadership & Team Coordination
- Child Development & Care
- Customer Service Excellence
- Problem-Solving & Adaptability
- Friendly
- Cheerful and energetic
- Active listener
- Safety awareness
- Reliable and punctual
- Patience and Empathy
References
Available upon request.
Languages
English
Professional Working
Certification
- First Aid Certification - American Red Cross or American Heart Association.
Timeline
Childcare Assistant
Kidz Cove Daycare
03.2024 - Current
Customer Care Representative
Mobile Q Outlet
01.2019 - 01.2020
Childcare Assistant
Kids Are Us Daycare
01.2018 - 07.2018
Education Asistant - Diploma Program
Glenbow College
Level 2 Early Childhood Education - Early Childhood Education
CDI College
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