Detail-oriented Biomedical Engineering Technology student with hands-on experience in designing and assembling an ECG device. Proficient in component selection, circuit testing, and troubleshooting of medical devices including dialysis machines, defibrillators, and patient monitors. Demonstrates strong skills in electrical safety and preventative maintenance while leveraging two years of customer service experience to enhance task management and leadership capabilities. Committed to applying technical knowledge to innovative healthcare solutions. Skilled in overseeing production and operating teams, with background in managing workflows, ensuring quality control, and optimizing processes for efficiency. Known for strong leadership capabilities, adept at motivating staff and fostering collaborative work environments. Successfully enhanced operational effectiveness through strategic planning and problem-solving. Implemented improvements that resulted in increased productivity and reduced downtime across previous roles.
Overview
4
4
years of professional experience
Work History
Shift Manager / Leader
DOMINOS
Oshawa, Canada
01.2023 - Current
Managed daily shift operations, ensuring adequate staffing and inventory levels.
Communicated effectively with team members to set goals and expectations.
Resolved customer complaints and issues, maintaining a positive customer experience.
Assigned tasks to team members based on their skills and abilities.
Reported daily operations and performance metrics to the store manager.
Seat Assembler
LEAR CORPORATION
Whitby, Canada
06.2022 - 06.2023
Assembled a variety of automotive seats, including cloth, leather, and other materials.
Ensured quality control by inspecting seats for defects and ensuring proper assembly.
Efficiently completed tasks within specified timeframes, often achieving production goals in under three minutes.
Contributed to a team-oriented environment, working collaboratively with colleagues.
Customer Service Representative
TACO BELL
Oshawa, Canada
01.2021 - 01.2023
Provided excellent customer service by taking orders, answering questions, and resolving issues
Prepared food items efficiently and accurately, adhering to food safety and sanitation guidelines
Maintained a clean and organized workspace, contributing to a positive customer experience
Collaborated with team members to ensure smooth operations and efficient workflow
Developed strong communication and problem-solving skills through daily interactions with customers and coworkers