Assessed customer needs to provide assistance and information on product features.
Handled customer complaints in a professional manner.
Collected payments and provided accurate change.
Sold various products by explaining unique features and educating customers on proper application or usage.
Sales Associate
Sarak Clothing Store
Shiraz, Iran
10.2020 - 10.2021
Identified needs of customers promptly and efficiently and demonstrated product features and benefits for customers' needs.
Worked with fellow sales team members to achieve group targets.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education
Diploma - Chemical Laboratory Technician
Seneca College of Applied Arts And Technology
Toronto, ON, Canada
04-2024
High School Diploma -
Farzanegan Senior High-school
Shiraz, Iran
06-2022
Skills
Chemical and biological laboratory technician:
Apply Good Laboratory Practices (GLP) for documentation, safe conduct, handling hazardous materials, and accountability as a set of standard behaviors to abide by in the field
Experienced in many techniques and working with laboratory equipments including, UV-Vis and infrared spectrophotometry, Classical column chromatography, High Pressure Liquid Chromatography, Gas Chromatography, refractometers, colorimetry
Performing quality control test on raw materials, in-process samples and finished products while following GMP
Making compressed tablets by following the tablet manufacturing directions (weighing, sieving, blending, milling, granulation, compression), including setting up the tablet press and performing start-up test, developing tablet formulation and manufacturing process and suggesting possible solutions for tablet imperfections
Experienced in buffer preparation, titration, centrifugation, electrophoresis and microscopy
Knowledgeable in analytical methods to identify, characterize and purify organic compounds and micro-organisms
Skilled in preparing solutions, dilutions, bacterial cultured, growth medias and stained specimens
Sales associate:
Customer Needs Assessment and assisting customers' inquiries with high efficiency and professionally
Payment Processing and cash handling accurately in a timely manner
Excellent oral and written Communication Skills, responding to emails and negotiation strategies
Working productively both as a part of a team and individually, problem-solving and multi-tasking in a fast-paced retail environment