Sana Ali Khan
Toronto,ON
Summary
Cost-conscious with history of success in optimizing quality, production processes and supply-chain in fast-paced manufacturing environments. Increase quality, productivity, and profitability and reduce generated waste via product and process audit and improvement. Implementing worker safety standards and ergonomics principles on assembly line workers in plant as well as at vendors. Keenly investigate, analyze, and resolve quality defects in development, line-problem and warranty-claim parts. Successful cost optimization via standardization of parts in different models. Excellent project coordination and management skills. Proficient in Zeiss Calypso, CIMCO Edit, Unigraphics NX, MS Excel, Ms Word, Ms Power Point, Ms Project and Ms Outlook. Registered as Engineer-in-Training (APEGS Certificate No. 68865) and passed NPPE in passed November , 2022.
Overview
8
8
years of professional experience
Work History
Industrial Engineer in Training – Field Engineer: Warranty & Quality, After Sales Department (North Region)
Pak Suzuki Motor Company Ltd
2022.06 - 2023.12
- Focus on vehicle safety and warranty for customer
- Provide technical assistance to dealers for resolution of problems in vehicles mainly under warranty
- Inspect defective vehicles/parts, and carry out root cause analysis for resolution of critical issues
- Diagnose problems in vehicle using SDT scanner
- Recommend repair of vehicle or replacement of parts under warranty by making judgement keeping in view company warranty policy
- Communicate and explain company warranty policy and service bulletins to dealers as well as customers
- Train dealer technicians for service in all running models by explaining instructions given in service manuals
- Conduct predelivery inspection (PDI) audits at dealers for new vehicles
- Assist dealer’s staff in making Field Technical Information Report (FTIR) regarding defects in vehicle for quality improvement
- Approve FTIRs from dealers and accept warranty claims
- Analyse defects in vehicles and categorize defect nature according to FTIR Rank Classification for Safety and report Rank A (Maru A/safety, pollution, regulation & functional) and new type of Rank B (vehicle performance compromised) defects in Suzuki Global SIFT System for quality improvement
- Inspect defective parts, replaced under warranty, for defect and manufacturing code received at warranty warehouse and dispatch to Pak Suzuki QA department for quality improvement.
Industrial Engineer in Training – Parts Auditor: Parts Audit Section, Parts Inspection Department
Pak Suzuki Motor Company Ltd
2021.10 - 2022.06
- Challenged with quality improvements of automobile parts under development
- Product quality is ensured by checking part against drawing specifications and process improvement
- Keenly analyze and improve defects related to line problem and warranty claims
- Involved in Maru A and functional parts audit and improvement
- System improvement tasks involve suggestion and implementation of Kaizen on inspection layout and plant, participation in 5S activities, maintenance of equipment e.g., qualification of CMM probe, verification of initial conditions required to run equipment and equipment cleaning
- Maintain and update calibration of all measurement instruments and machines on inspection layout
- Ensure inspection part meets not only dimensions specifications but also material and process standards which include Suzuki Engineering Standard, Suzuki Industrial Standards and Japanese Industrial Standard.
Industrial Engineer in Training – Project Coordinator: Project Planning Section, Technical Management Department
Pak Suzuki Motor Company Ltd
2016.09 - 2021.10
- Involved in project monitoring, planning, and scheduling
- Controlling project activities by making proactive adjustments in timelines and coordinating strongly with concerns
- Keeping up-to-date status of all parts considered under localization plan together with keeping record of MSDS and Asbestos Certificate from supplier
- Reporting status of development parts to management
- Working as Integrated Bill of Materials representative for Pak Suzuki as well as coordinator mainly involved in issuance and follow-up of localization plans and engineering change request
- Coordinating design specification and drawings with development concerns, local suppliers, and design engineers for part development
- Interpreting and presenting Suzuki Engineering Standards, Suzuki Industrial Standards and Japanese Industrial Standards to development concerns and vendors.
Management Trainee
Pak Suzuki Motor Co. Ltd.
2016.03 - 2016.09
Education
Master of Engineering (Industrial and Manufacturing) -
NED University of Engineering And Technology
Karachi, Pakistan01.2018
Bachelor of Engineering (Automotive) -
NED University of Engineering And Technology
Karachi, Pakistan01.2016
Skills
- Strong Project Management Skills
- Research and information management
- Problem solving and analytical thinking
- Skills in using equipment such as CMM (CNC Programming), RONDCOM, Roughness Tester, and Hardness Tester.
- Proficient MS Office (Word, Excel, Power Point, Outlook, and Project).
- Interpersonal and leadership skills
- Ability to work in team
- Capability to design product using Unigraphics NX, SOLIDWORKS and AutoCAD.
- Capability to manufacture using CIMCO Edit software.
- High levels of communication (English)
- Adaptability
Contributions
- Developed Standard Operating Procedure (SOP) for Precision Measurement Room of Pak Suzuki Motor Company for the first time.
- Successfully resolved gear shift problem in transmission of Suzuki Alto (warranty claim). Noise was heard during gearshift in localized shafts. Process control in welding of forged parts and logical inspection against functional dimension resulted in success.
- Best Cost Saving Kaizen (03/2018) Standardized parts and supply chains in different car models. This resulted in an annual saving of more than 17 million PKR.
- Research Project: Ergonomic Evaluation of Automobile Assembly Line (2018-2019)
Languages
English
Professional Working
Urdu
Native or Bilingual
Timeline
Industrial Engineer in Training – Field Engineer: Warranty & Quality, After Sales Department (North Region)
Pak Suzuki Motor Company Ltd
2022.06 - 2023.12
Industrial Engineer in Training – Parts Auditor: Parts Audit Section, Parts Inspection Department
Pak Suzuki Motor Company Ltd
2021.10 - 2022.06
Industrial Engineer in Training – Project Coordinator: Project Planning Section, Technical Management Department
Pak Suzuki Motor Company Ltd
2016.09 - 2021.10
Management Trainee
Pak Suzuki Motor Co. Ltd.
2016.03 - 2016.09
Master of Engineering (Industrial and Manufacturing) -
NED University of Engineering And Technology
Bachelor of Engineering (Automotive) -
NED University of Engineering And Technology
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