Sana Ahmed
Surrey,BC
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
Work History
Secretary
Scott Freight
Richmond, BC
08.2023 - Current
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Maintained organized filing system of paper and electronic documents.
- Greeted visitors and directed to appropriate location or person.
- Created and updated spreadsheets to track and report data.
- Processed documents and materials for dissemination to appropriate parties.
Retail Sales Associate
Superstore
Surrey, BC
12.2021 - 07.2023
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Handled customer complaints in a professional manner.
- Helped customers by answering questions and locating merchandise.
Administrator
ABT Courier
Surrey, BC
03.2018 - 12.2021
- Answered incoming calls and responded to customer inquiries.
- Managed office supplies inventory and placed orders when necessary.
- Coordinated meetings, conferences, travel arrangements.
- Provided general administrative support to staff members.
- Updated databases with new employee information, job changes and terminations.
- Developed spreadsheets to track project progress, budgets and other related data.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Compiled statistical data from a variety of sources for analysis purposes.
Education
Associate of Science -
Langara College
Vancouver, BC09.2024
High School Diploma -
Queen Elizabeth Secondary
Surrey, BC06.2023
Skills
- Payroll Administration
- Sales Support
- Customer Service
- Expense Tracking
- Appointment Scheduling
Timeline
Secretary
Scott Freight
08.2023 - Current
Retail Sales Associate
Superstore
12.2021 - 07.2023
Administrator
ABT Courier
03.2018 - 12.2021
Associate of Science -
Langara College
High School Diploma -
Queen Elizabeth Secondary
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