Samyak Shah
Toronto,Canada
Summary
Customer-focused professional with experience in retail and financial services. Skilled in resolving customer inquiries, promoting financial products, and delivering excellent service. Multilingual in English, Hindi, and Gujarati, with proven ability to build relationships, meet sales targets, and adapt in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Grocery Associate
Walmart Canada
01.2024 - Current
- Guided customers through product inquiries and purchases with professionalism.
- Kept store environment clean and organized, enhancing customer shopping experiences.
- Joined forces with team to accomplish store aims and streamline processes.
- Monitored inventory levels regularly, identifying low-stock items and communicating needs to management proactively.
- Provided training support to new associates on operational procedures and customer service expectations consistently.
Sales Representative
PC Financial
06.2024 - 09.2024
- Interacted with over 50 customers each day to market PC Financial credit cards and services.
- Actively listened to customer needs and provided tailored financial solutions.
- Consistently met and exceeded sales objectives while upholding high customer satisfaction.
- Conducted product demonstrations, showcasing features and benefits to potential clients.
- Analyzed customer feedback to refine sales approaches and improve service delivery.
Education
Post-Degree Certificate - Digital Marketing
York University
Toronto09.2025
Diploma - Marketing Management
Sheridan College
Skills
- Customer Service & Support
- Call Handling & Phone Etiquette
- Conflict Resolution & Problem Solving
- Sales & Upselling
- Active Listening & Communication
- Team Collaboration
- Microsoft Office (Excel, Word, Outlook)
- Multilingual: English, Hindi, Gujarati
Languages
English
Native or Bilingual
Availability
Flexible, including evenings and weekends
Timeline
Sales Representative
PC Financial
06.2024 - 09.2024
Grocery Associate
Walmart Canada
01.2024 - Current
Diploma - Marketing Management
Sheridan College
Post-Degree Certificate - Digital Marketing
York University