Samy Ouaret
Montreal,QC
Summary
Dynamic and dedicated student with a strong work ethic, excelling in fast and slow-paced environments. Recognized for fluent communication skills, exceptional customer service and effective problem-solving capabilities. Proven ability to collaborate within teams while managing physical demands, demonstrating resilience and adaptability in challenging situations. Passionate about continuous improvement and learning.
Overview
2
2
years of professional experience
Work History
Franchisee Crew
McDonald's Restaurant
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened ability to communicate effectively by engaging regularly with coworkers and customers.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Physically fit and able to perform demanding tasks in a fast-paced environment.
- Displayed physical resilience through routine handling of over 50 lbs in stock and equipment.
Customer Service
Maxi & Cie
09.2023 - 12.2023
- Ensured consistent organization of workspace to enhance operational efficiency.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Handled consumer disputes empathetically and professionally, fostering loyalty.
- Met customer service goals and exceeded customer expectations.
- Answered product questions using knowledge of sales and store promotions.
- Handled returns and exchanges diligently, ensuring compliance with store policies.
Education
Diplôme D’études Professionnelles - Soutient Informatique
EMICA Annexe
Montreal, QCDiplôme D’études Secondaires -
École Secondaire De La Pointe-aux-Trembles
Montréal, Pointe-aux-Trembles, QC06.2025
Skills
- Friendly and consistently positive attitude
- Strong teamwork and collaboration skills
- Excellent communication skills
- Strong physical capabilities
- Excellent customer service abilities
- Effective problem-solving under pressure
- Strong work ethic
- Fast learner and adaptation
Languages
English
Full Professional
French
Native or Bilingual
Interests
- Reading
- Sports and fitness
- Casual socializing
- Physical labor
Timeline
Franchisee Crew
McDonald's Restaurant
08.2024 - Current
Customer Service
Maxi & Cie
09.2023 - 12.2023
Diplôme D’études Professionnelles - Soutient Informatique
EMICA Annexe
Diplôme D’études Secondaires -
École Secondaire De La Pointe-aux-Trembles
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