Samwel Niyonzima
Aylmer,QC
Summary
Highly motivated and hardworking individual, Samwel Niyonzima, eager to embark on a career as a Car Sales Consultant. With a strong work ethic and a dedication to excellence, I bring a fresh perspective and a willingness to learn to your esteemed team. While new to the sales industry, my commitment to customer satisfaction and my passion for automobiles make me a valuable asset. I am excited to contribute to a dynamic team environment and eager to leverage my skills to drive success in car sales.
Overview
9
9
years of professional experience
Work History
Colection
BMO
Montreal, QC
11.2020 - 02.2024
- Met demands of busy collections group by performing high volume of daily calls.
- Resolved complex issues that arose during the collections process.
- Recorded and updated customer personal accounts with accurate contact information.
Monitoring Agent
ADT
Ottawa, ON
04.2016 - 09.2019
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Assisted customers with product information, technical support, and troubleshooting assistance.
- Researched complex technical problems and identified solutions in a timely manner.
- Monitored incoming customer inquiries and escalated issues to appropriate departments.
Car Detailer
Township Chevrolet
Summerside, PE
02.2015 - 04.2016
- Transported materials, equipment or supplies to or from work areas.
- Checked for any damage to the vehicle's interior or exterior before beginning detailing work.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
Education
Welding -
Collège Acadie Î.-P.-É.
Wellington, PE06-2015
High School Diploma -
Evangeline
Wellington, PE06-2013
Skills
- Decision-Making
- Active Listening
- Excellent Communication
- Conflict Resolution
- Dependable and Responsible
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Colection
BMO
11.2020 - 02.2024
Monitoring Agent
ADT
04.2016 - 09.2019
Car Detailer
Township Chevrolet
02.2015 - 04.2016
Welding -
Collège Acadie Î.-P.-É.
High School Diploma -
Evangeline
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