Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Goke Idowu

Windsor,Ontario

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

3
3
years of professional experience

Work History

Sales Associate

MOUNTAIN WAREHOUSE
Windsor, Ontario
11.2023 - 01.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Provided accurate information about products, prices and services.

Customer Service Representative

SODEXO - FOOD SERVICES UWINDSOR
Windsor, Ontario
10.2023 - 11.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Developed content and promotional materials for various campaigns.

Cashier

BUKKEM ENTERPRISES
Lagos, Nigeria
10.2021 - 11.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

Master of Engineering - Civil Engineering

University of Windsor
Windsor, ON
06-2025

Skills

  • Inventory Control
  • Upselling
  • Customer Service
  • POS Systems
  • Team collaboration

Languages

English
Native/ Bilingual

Timeline

Sales Associate

MOUNTAIN WAREHOUSE
11.2023 - 01.2024

Customer Service Representative

SODEXO - FOOD SERVICES UWINDSOR
10.2023 - 11.2024

Cashier

BUKKEM ENTERPRISES
10.2021 - 11.2022

Master of Engineering - Civil Engineering

University of Windsor

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Goke Idowu