Samuel Mercy Buloere
Bayelsa State, Nigeria,Outside Canada - Open To Relocation
Additional Information
Valid International Passport (Available upon request)
Requires LMIA Sponsorship
Open to Relocation Anywhere in Canada
Available to Start Upon Work Permit Approval
Phone: +234 810 140 2461 (WhatsApp Available)
Overview
9
9
years of professional experience
10
10
years of post-secondary education
Work Preference
Work Type
Full TimeInternshipLocation Preference
On-SiteImportant To Me
Career advancementCompany CultureFlexible work hoursTeam Building / Company RetreatsHealthcare benefitsSummary
Dynamic administrative professional with expertise in managerial and organizational skills. Proven track record in enhancing productivity through independent and team-based work environments. Adept at presentation delivery, problem-solving, and leadership support to drive quality service and professionalism
Work History
Administrative Assistant (Secretary)
Arthur and Co Legal Practioners
Yenagoa, Bayelsa state Nigeria
10.2021 - 04.2023
- Streamlined client file organization utilizing advanced document management systems for efficiency.
- Facilitated seamless office operations by ensuring compliance with confidentiality standards.
- Enhanced client service by providing accurate information and resolving inquiries promptly.
- Executed meeting coordination tasks, ensuring room setup and technical preparation for successful events.
- Supported executive team with comprehensive administrative assistance, optimizing scheduling and calendar management.
Sales Manager
Tano-Aresco Boutique, Oyibi
Accra Ghana
06.2016 - 10.2018
- Managed daily sales operations for diverse product lines at boutique location.
- Business process improvements: Implement strategies to retain clients and to provide customer support.
- Making an analysis of the company budget.
- Coordinated inventory management and restocking processes for optimal product availability.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Achieved company growth and brand development through market expansion and sales.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Maintained accurate records of all transactions between customers and company representatives.
Internship Coordinator
Regency Alliance Insurance Company Ltd,
Accra Ghana
05.2015 - 09.2015
- Completed day-to-day duties accurately and efficiently.
- Provides support as an assistant Agency Coordinator by following up on insurance proposals and prospecting for new client
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Attachment Program
Ghana Harbor Authority
Accra Ghana
05.2014 - 09.2014
- Updated and corrected SSNIT statements for active and retired staff, ensuring accuracy and compliance.
- Processed retirement redemption payments for eligible staff.
- Responded to client inquiries and complaints related to Tier 2 and Tier 3 pension accounts.
- Maintained confidential financial and employee records in accordance with company policies.
Education
MBA - MBA International Trade
09.2021 - 06.2023
Master of Business Administration (MBA) – International Trade, Germany
2017-2019
Academic Focus:
- International Trade, Logistics & Supply Chain
- Business Finance, Accounting & Economic Analysis
- Risk Management, Insurance & Business Law
- Business Research, Statistics & Quantitative Decision-Making
- Marketing, HR Management & Business Communication
- Corporate & Strategic Project Management
BBA - BBA in Management Studies
09.2017 - 06.2019
Bachelor of Business Administration (BBA) – Management Studies
Valley View University,
Oyibi Accra Ghana
2012-2016
Academic Focus:
- Business Administration & Office Procedures
- Operations & Production Management
- Organizational Behaviour & Leadership
- Strategic & Project Management
- Entrepreneurship & Small Business Management
- Business Law & Corporate Practices
- Research, Quality Management & Process Improvement
West African Senior School Certificate ( WASSCE ) - Secondary Education
01.2006 - 09.2012
- Completed West African Senior School Certificate Examination (WAEC) with core subjects including English Language and Mathematics.
Skills
- Effective Communication
- Team Collaboration
- Document Management Systems
- Microsoft Office Suite
- Client Relations
Languages
English
Professional
References
References available upon request.
Timeline
Administrative Assistant (Secretary) - Arthur and Co Legal Practioners
10.2021 - 04.2023
Hochschule Anhalt (University of Applied Sciences) - MBA, MBA International Trade
09.2021 - 06.2023
Valley View University - BBA, BBA in Management Studies
09.2017 - 06.2019
Sales Manager - Tano-Aresco Boutique, Oyibi
06.2016 - 10.2018
Internship Coordinator - Regency Alliance Insurance Company Ltd,
05.2015 - 09.2015
Attachment Program - Ghana Harbor Authority
05.2014 - 09.2014
Government Day Secondary School - West African Senior School Certificate ( WASSCE ) , Secondary Education
01.2006 - 09.2012