SAMUEL KWAA ASARE
London,Ontario
Summary
Over 10 years of Information Technology experience in Business Analysis Management, Project Management, ERP Implementation, development and implementation of Wealth management systems, Custom development applications, business processes and system solutions for regulatory and compliance, enthusiastic and an innovative Professional. Oversees every facet of Risk analysis with strong project management and decision-making skills. Skilled at Project mitigation plans and personnel resources to complete work under tight deadlines.
Overview
27
27
years of professional experience
Work History
Director, Admin Solutions
TELUS Health (Formerly Lifeworks)
01.2023 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
- Monitored and coordinated workflows to optimize resources.
- Alleviated issues between actors on set to keep projects on track and avoid delays or budget overages.
- Responsible for DCQA team, DCBA/PO teams, Tier-1 technical Support Team(BE) and a few Contractor Developer team in Montreal mONTREAL ( ric) tEIR 1- tECHNICAL sUPPORT TEAMS
Senior Manager, Admin Solutions
Morneau Shepell
05.2017 - Current
- Provided strong leadership to enhance team productivity and morale.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Evaluated hiring, firing, and promotions requests.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Implemented productivity benchmarks across all departments to maximize company revenue.
Senior Manager
Digital Engagement Xperience Inc
03.2013 - Current
- Oversaw business analyst team and all change management as well as all documentation requirements for company including BPR, BRD, and FRD
- Implemented SDLC for business analysis team
- Participated in executive RFP presentations to potential partners
- Managed partner and vendor relationships during project integration
- Worked with oversees developers and designers to create new functionalities
- Served as IT integration leader for all partner integrations
- Responsibility:
- Created and enforced technology/production policy, improved data and technology standards, platforms, tools and procedures to decrease time to market and reduced error rates
- Involved extensively in the inception phase for understanding the scope of the project, feasibility of the implementation and define the risk factors involved in the project
- Managed new product development efforts by writing product design, functional specs, developing budgets and overseeing implementation
- Analyzed business/system requirements using requirement arbitrage and assigned appropriate priorities
- Effectively managed the requirements and requirement change requests during various phases of project life cycle (PLC)
- Ensured that all requirements, enhancements, and defects for the particular release have been developed, fixed and tested by creating traceability matrices between all the project artifacts
- Developed and implemented on-going training and support services for system users
- Managed change and enhancement requests using JIRA and Rational Clear Quest
- Provided subject matter expertise and leadership in the implementation of R&D applications Western University teaching Hospital, process review, and workflow design functions
- Supervise and act as business liaison to the markets group by collaborating with the analytics team to determine data and technology challenges and with Technology service providers to define and deliver appropriate solutions
- Maintained content completeness by licensing third party content, guiding the creation of new content and features, or managing conversion of existing content from legacy data formats
- Assessed the flaws in the existing as-is system and made clear recommendations for business process improvements and BPR, incorporated them in the future-to-be system design
- Managed staff; including hiring, talent development, performance management and retention efforts as well as disciplinary initiatives where necessary
- Evaluated business process performance, system enhancements, and modifications routinely to ensure end user functionality is effective for the various stakeholders Created Test plans, Test Strategy, test scenario and Test cases for integration and user acceptance testing (UAT) to improve the overall quality of the Application
- Responsible for the requirement gathering of the Integration of the DEX Mobile Application Provided high-level project estimates for timelines and resources required to Project Manager
- Responsible for process change management, Change Request Log and requirement validation from the business
- Implemented user acceptance testing with a focus on documenting defects and executing test cases
- Managed testing cycles, including test plan creation, development of scripts and coordination of user acceptance testing.
Senior Manager - Business Analyst/ Project Manager
EK3 Technologies Inc
10.2011 - 02.2013
- Responsible for planning and implementation of digital signage deployment, Risk assessment and defining the scope of processes for optimization for RBC, TD Bank and BMO using NetSuite methodologies
- Tailored, executed and managed regression test plans for the implementation of Tim Hortons, RBC, TD and
- BMO v9 upgrade
- Developed user documentation, training material, and job aids to support initial implementation of Capital One and TB bank
- Participated in bug review meetings with software developers, QA engineers, managers and suggested enhancements to the existing application from business perspectives and also provided solutions to existing bugs
- Defined and documented clear and complete detailed business requirements and functional specifications using the SDLC methodology from the Business team
- Created test cases and test scripts, BVL algorithmic language
- Managed and ensured all artifacts complied with corporate SDLC Policies and guidelines
- Prioritized outstanding defects and system problems, ensuring that accuracy and deadlines were met
- Performed GAP analysis of business rules, system process flows, user administration, Business process, and requirements
- Applied change requests, versions, responded to RFPs, RFIs, and addendum
- Developed use cases, workflow, screen mock-ups, and conversion requirements
- Conducted risk engineering to derive and execute action plans on time
- Prepared business process models; used Visio to create use case diagrams and business process flows
- Developed start-up and scaling cost estimates for business plans proposed to venture capital firms.
Senior Business Analyst Consultant
D + H Inc
06.2008 - 07.2011
- Lead requirements gathering efforts and translated Business Requirements into Functional/Technical
- Specifications
- Explored data quality of existing and future data stores through analysis of reference, quote, and trade data from vendors such as Bloomberg, Thomson Reuters, Icap, Treasury Direct, TradeWeb and BrokerTec
- Profiling, QA, UAT, and data integrity testing exercises in Golden Source data tables and proprietary Time Series
- Database using Informatics Data Analyst
- Developed the necessary documentations for research engineers, IT solutions delivery and working closely with departmental Managers
- Evaluated and validated IT solutions against R&D needs and documented findings
- Generated Test Plans, Use Case Scenarios, Test Cases, SQL Queries and conducted User Acceptance Testing with end-user clients
- Implemented the ExpressOS Investment application for Performance Measurement systems and Investment reporting TO Capital One Bank
- Worked with our business development teams to produce comprehensive and detailed requirement specifications for existing and new financial functionalities, interfaces, and reports
- Acted as business liaison to the markets group by collaborating with the analytics team to determine data and technology challenges and with Technology service providers to define and deliver appropriate solutions
- Performed analysis/trending studies on Security Master Exception Reports in efforts to refine and adjust Data
- Quality rules
- Involved in the creation and maintenance of the workflow plans and worked with portfolio managers to resolve issues encountered with the Order Management module of Capital One Bank
- Analyzed application enhancement requests, defects and related issues and translated them into professional specification such as use cases, test cases, and FRDs
- Responsible for analyzing technical requirements for end users and assisted in implementation approach for enhancements
- Responsible for systems analysis, testing, systems management, and data management methodologies
- Assisted the QA Testing group by providing directions for User Acceptance Testing (UAT), the creation of test cases, and test plan creation methodologies
- Performed competitor benchmarking analysis and identified savings opportunities and potential product enhancements
- Conducted interviews with key business users to collect information on business processes and user requirements.
Senior Technical Business Systems Analyst
Univeris Corporation
04.2006 - 03.2008
- Worked cross-functionally with other Business Units and Business Applications Analysts within Investment
- Operations and Applications group to facilitate the roll-out and support of PortfolioINSIGHTS analytics, fixed income and trading application enhancements for Investment Division users
- Identified and assessed business requirements and project scope changes and worked with IT to determine project impact, issues and risks
- Worked with Quality Assurance (QA) department to facilitate and assist with the development and execution of the testing requirements
- Improved cost and scheduled predictions of software projects utilizing estimation and application sizing methodologies
- Led business analysis planning and implementation of the Risk System replacement project by defining the scope of processes to be reviewed/optimized and establish objectives and deliverables
- Performed research and analysis of business requirements and functional specifications for such clients as RBC bank, TD bank, WorldSource Financial and Partners In Planning
- Created Business Requirement Document (BRD), Functional Requirement Document (FRD) and Functional
- System Document (FSD) for clients such as WorldSource, PIP to implement PortfolioINSIGHTS Analytics platform
- Wrote and executed complex test cases, SQL queries and Use cases for the implementations of the Univeris
- Enterprise Wealth
- Management System (EWMS) and PortfolioINSIGHTS
- Participated in walkthroughs of the EWMS applications during an implementation of various stages of the project, Clarified client requirements, business needs, and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders
- Led the business analysts and coordination of BA activities Monitored the status of business requirements using techniques such as traceability matrices; and developed test scenarios and test scripts
- Determined Finance Department's processes and systems should be reengineered to achieve greater efficiency, effectiveness, and relevance Contributed to the development of strategies and activities, communications and training, roles and competencies, to facilitate adoption and acceptance of the new system
- Mapped timelines, milestones, communication processes, question and answer session
- Provided project leadership and planning for project development, implementation, and testing as well as change management Scheduled, organized, facilitated and attended project status meetings and other meetings as required
- Led a multidisciplinary team of up to 14 developers, designers, testers working on a multiple commercial
- Lending projects for TD Bank and CITI Financial
- Coordinated work of employees and outside contractors to meet deadlines, budgets, and client demand
- Provided situational leadership to motivate individuals
- Managed and measured the detailed processes to ensure on-time completion of all project deliverables, including the delivery and tracking of project charters, plans, schedules, budgets, risk/change and issue management plans, and detailed agreements for the various project components in alignment with the other project managers
- Coordinated and managed the issues and/or risks to facilitate the tracking and resolution of all issues and/or risks arising through the project using a pre-defined process and templates
- Provided guidance and advice to Designers and Developers to meet project objectives while coordinating deliverable timelines with the Operations and Engineering managers and all stakeholders
- Participated in large-scale system implementations and UAT support
- Reduced risk of downtime in high-throughput environment preventing potential loss of hundreds of thousands of dollars.
Senior Regulatory & Compliance Engineer
Logitech Inc
05.2003 - 03.2006
Test Engineering Manager
CELESTICA INTERNATIONAL INC
08.1999 - 01.2003
- Offers world class manufacturing services for clients such as SGI, Cisco Systems, Juniper, Nortel, IBM and
- Motorola.
Project Engineering Manager
SILICON GRAPHICS INC / CRAY RESEARCH
02.1996 - 08.1999
Education
Angeles - Electronics Engineering
University of Southern California - Los
Project Management Professional: PMI: Project Management - undefined
CONSAK Inc
2010
MBA - Technology Management
1999
Bachelor of Science - Technology Management, Electronics Engineering
University of Phoenix
1996
Bachelor of Science - Electrical Engineering
Kwame Nkrumah University of Science and Technology
1990
Skills
- SIT/UAT/Performance and Automation Testing Business process mapping
- Business process mapping Business Process Modeling (BPM) Bio-Tech/Bio-
- Rational Unified Process (RUP) Pharmaceutical & R&D
- Mobile Enterprise Resource Planning (ERP) Business Process Re-engineering (BPR) MS-
- Unified Modeling Language (UML) UX/UI Systems Business development
- Interface SDLC/SQL and databases
- Joint Application Design (JAD) Data mapping/Data UX/UI Systems Interface
- Modeling Data mapping/Data Modeling
- Projects Workflow analysis/Medical Affairs Workflow analysis/Medical Affairs
- Gap Analysis Requirement and Gathering/Analysis Business artifacts documentation
- Business artifacts documentation Systems and Business Use Cases
- Commercial Lending BVL (Loans) Systems and Bio-Tech/Bio-Pharmaceutical & R&D
- Business Use Cases Test case scenarios
- Water-Fall / AGILE & Iterative Model Test case Charles River IMS
- Scenarios Business development
Accomplishments
- Commended twice by the customer (TD Bank) on excellent customer relations and work ethics and excellent
- Requirements Gathering Documentation (2015)
- Recipient of Top Performance Bonus Award (2016)
- Dr
- Hamada Ghenniwa -President & CEO (DEX Inc.)
- Recipient of "Presidents Award" of $20,000 for landing the Capital One Credit Path contract (2011)
- President's award for a successful project transfer 2 months ahead of schedule resulting in $700,000 savings
- (2003)
- Samuel's outstanding client focus and technical skills have led our Canadian manufacturing branch to outperform others and surpass annual profit goals." - Ed McCracken, CEO, SGI
- (2001)
- Received Celestica spot bonus award for the SGI transfer project to Chippewa Falls, Wisconsin (USA) 6 weeks ahead of schedule.
Mathematics, Golf, traveling, music, Mentoring and soccer
I just love the sciences, i.e Mathematics, Physics etc. I also enjoy travelling, reading, Mentoring and Soccer.
Timeline
Director, Admin Solutions
TELUS Health (Formerly Lifeworks)
01.2023 - Current
Senior Manager, Admin Solutions
Morneau Shepell
05.2017 - Current
Senior Manager
Digital Engagement Xperience Inc
03.2013 - Current
Senior Manager - Business Analyst/ Project Manager
EK3 Technologies Inc
10.2011 - 02.2013
Senior Business Analyst Consultant
D + H Inc
06.2008 - 07.2011
Senior Technical Business Systems Analyst
Univeris Corporation
04.2006 - 03.2008
Senior Regulatory & Compliance Engineer
Logitech Inc
05.2003 - 03.2006
Test Engineering Manager
CELESTICA INTERNATIONAL INC
08.1999 - 01.2003
Project Engineering Manager
SILICON GRAPHICS INC / CRAY RESEARCH
02.1996 - 08.1999
Angeles - Electronics Engineering
University of Southern California - Los
Project Management Professional: PMI: Project Management - undefined
CONSAK Inc
MBA - Technology Management
Bachelor of Science - Technology Management, Electronics Engineering
University of Phoenix
Bachelor of Science - Electrical Engineering
Kwame Nkrumah University of Science and Technology
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