Samuela Qalobula
Sacramento
Summary
Dynamic and dedicated professional with extensive experience at Il Fornaio Restaurant, excelling in guest relations and team collaboration. Proven ability to enhance customer satisfaction through meticulous attention to detail and effective training. Skilled in food safety practices and maintaining a professional appearance, consistently delivering exceptional service in fast-paced environments.
Hospitality professional with proven ability to enhance dining experiences through efficient table maintenance and support to waitstaff. Known for adaptability and reliability in high-paced environments, contributing to cohesive team dynamic. Brings strong organizational skills and customer-focused approach to ensure guest satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Busser/Server/Bartender/Trainer/Banquet Lead
Il Fornaio Restaurant
08.2011 - 10.2025
- Assisted in maintaining cleanliness and organization of dining areas.
- Supported waitstaff by promptly clearing and resetting tables.
- Collaborated with kitchen staff to ensure timely delivery of food items.
- Stocked service stations with necessary supplies to enhance efficiency.
- Deliveries to off-site special events
- Stocking for catering deliveries
- Trainer for new hires
- Adapted quickly to high-pressure environments during peak hours.
- Learned proper sanitation practices to maintain health standards.
- Engaged with customers to provide a welcoming dining experience.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
Hiram Johnson
Sacramento, CASkills
- Time management
- Attention to detail
- Cleaning and sanitizing
- Team collaboration
- Cleaning procedures
- Safety awareness
- Professional appearance
- Food running
- Workplace safety
- Guest relations
- Server support
- Restaurant etiquette
- Food safety
- Food safety practices
- Proper glassware handling
- Training and coaching
- Beverage service
- Positive attitude
Timeline
Busser/Server/Bartender/Trainer/Banquet Lead
Il Fornaio Restaurant
08.2011 - 10.2025
High School Diploma -
Hiram Johnson