Summary
Overview
Work History
Education
Activities and Interests
Timeline
Generic
Samuel  Willems

Samuel Willems

Saskatoon

Summary

Friendly and organized with a warm and professional demeanor, ready to learn and develop in a new and challenging environment. Familiar with guest relations and customer service and dedicated to enhancing overall customer satisfaction. Demonstrated skills in multitasking, time management, and administration. Strong focus on teamwork and known for excellent communication and positive attitude.

Overview

1
1
year of professional experience

Work History

Front Desk Clerk

Days Inn Yorkton
02.2023 - 10.2023
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
  • Maintained an inventory of reservations, vacancies, and room assignments.
  • Collected payments by accepting cash or card payments from customers; and made change for cash customers.
  • Investigated and resolved customer complaints and questions in a polite and professional manner.
  • Worked collaboratively with hotel staff to provide guests with a comfortable and positive experience.

Education

Bachelor of Education - Social Sciences And Studies, Drama

University of Saskatchewan
Saskatoon, SK
01-2028

High School Diploma -

Yorkton Regional High School
Yorkton
06-2024

Activities and Interests

  • Participated in numerous Free My Muse drama classes and studio productions starting in 2015 and continuing through the present.
  • Play trumpet and piano, and enjoy camping, canoeing, and reading.

Timeline

Front Desk Clerk

Days Inn Yorkton
02.2023 - 10.2023

Bachelor of Education - Social Sciences And Studies, Drama

University of Saskatchewan

High School Diploma -

Yorkton Regional High School
Samuel Willems