Manage accounts receivable responsibilities including generating quotes with accurate pricing, receiving job requirements, and ensuring timely completion of projects, achieving an average accuracy rate of 98% in pricing quotes and maintaining a 95% on-time completion rate for projects.
Handle social media management tasks including content creation, scheduling, and engagement to enhance the company's online presence and brand awareness, resulting in a 25% increase in follower engagement and a 30% growth in online reach over the past year.
Maintain organized records of transactions, customer accounts, and social media analytics.
Counter Sales
Mach 1 Tire & Performance Ltd
12.2020 - 12.2021
Managed various aspects of counter sales operations, including quoting jobs, part ordering, and addressing customer concerns.
Provided exceptional customer service by understanding individual needs and offering suitable solutions, leading to a 90% customer retention rate and a 20% increase in customer referrals.
Communicated clearly and professionally with customers, colleagues, and suppliers, fostering positive relationships and facilitating smooth interactions.
Education
Bachelor of Commerce (Honours) - Law And Business (Hons)
Toronto Metropolitan University
Toronto, ON
06.2025
Skills
Customer-oriented approach with a focus on providing solutions
Communication and interpersonal skills
Regulatory Compliance
Strong attention to detail and organizational abilities
Capable of finding innovative solutions
Flexible and quick to adjust to changes
Problem-solving and Critical Thinking
Risk Assessment and Management
Technology Proficiency (Legal research tools)
Teamwork and Collaboration
Additional Information
Foreign Languages: Albanian
Interests: Reading and Writing, Roman Architecture, Health and Fitness
Professional Services Consultant at The Blue Book Building & Construction Network/Dodge Construction NetworkProfessional Services Consultant at The Blue Book Building & Construction Network/Dodge Construction Network
Draftsman at Peng Sour Construction Co., Ltd _(Project: Road Rehabilitation and Construction )Draftsman at Peng Sour Construction Co., Ltd _(Project: Road Rehabilitation and Construction )