SAMUEL TORRES
EDMONTON,Alberta
Summary
Assistant Store Manager with expertise in customer service, inventory management, and team development. Demonstrated success in optimizing store operations and training personnel to improve customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Sobeys
Edmonton, Alberta
08.2023 - Current
- Assisted in managing daily store operations and employee schedules.
- Supported inventory management and restocked merchandise on the sales floor.
- Provided excellent customer service and resolved customer inquiries effectively.
- Helped train new staff on company policies and procedures.
- Maintained cleanliness and organization of the store environment.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Monitored product displays for compliance with company visual standards.
- Facilitated communication between management and team members for operational needs.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Ensured compliance with all safety regulations throughout the store premises.
- Maintained inventory by checking merchandise to determine levels.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
Education
Some College (No Degree) - Accounting
Northern Alberta Institute of Technology
EdmontonSkills
- Inventory control
- Visual merchandising
- Customer service
- Workforce development
- Workforce planning
- Collaborative teamwork
- Leadership development
- Microsoft Office Suite
- Hiring and training
- Team building and leadership
- Upselling and cross selling
- Workforce management
Languages
Spanish
Professional
English
Professional
Italian
Elementary
Portuguese
Elementary
Timeline
Assistant Store Manager
Sobeys
08.2023 - Current
Some College (No Degree) - Accounting
Northern Alberta Institute of Technology
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