To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Owner/Operator
Sammy T’s Property Maintenance
03.2021 - Current
Provide service for clients that includes grass cutting, yard work, gardening, and power washing
Build and maintain relationships with customers by providing a high level of service, and responding promptly to all business-related questions and concerns
Responsible for creating a schedule that suit the needs of all clients
Ensuring that all equipment is inspected, and all supplies are readily available for use.
General Labourer
InFarm
10.2023 - Current
Tasked with keeping work areas clean and organized.
Adhere to quality assurance, performance and compliance standards.
Handle equipment, chemicals, and materials properly and with caution.
Use time management and efficient cleaning methods to meet deadlines.
Learned and followed warehouse safety protocols to prevent injuries and accidents.
Inspected products before packaging to prevent shipping defective and damaged goods to customers.
Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
Supervisor
Downtown Hamilton BIA
07.2020 - 12.2020
Implement sterilization practices to correspond with Covid-19 guidelines, organize and oversee sanitary opening/closing procedures, and supervise patio extensions for local restaurants
Supervise and orchestrate successful removal of graffiti for businesses in downtown Hamilton
Effectively promote daily performances and events on social media platforms such as Twitter and Instagram
Use creativity to create messaging content and develop photography
Communicate regularly with executive groups to ensure actions and events are in alignment with the BIA’s vision
Working alongside the Executive Director to conduct the hiring process for the student ambassador program
Daily management of ambassadors, including coordinating, scheduling and monitoring ambassador performance
Identify, connect with, and engage vendors to participate in outdoor programs
Hands on leadership of the set-up, execution, and tear-down of events
Analyze event results and metrics, communicate to the BIA members, and develop recommendations for future events.
Guest Services Representative
Cadillac Fairview, Limeridge Mall
11.2019 - 12.2019
Provided and demonstrated exceptional customer service to shoppers, retailers, and business partners
Delivered guest service programs on a daily basis to shoppers – including gift card sales, complimentary strollers/wheelchairs/walkers, retail and community information as well as promotion of mall events
Received and directed all incoming calls and inquiries via telephone or two-way radio
Directed visitors by answering questions and making referrals to the appropriate stations to ensure promptness and a high level of customer service
Dispatched security and maintenance personnel from portable radio system
Maintained a flexible and open schedule to meet the ongoing needs of the business.
Golf Shop Attendant
City of Hamilton – King’s Forest
04.2018 - 11.2018
Worked collaboratively in a team to schedule member tee times, league play and tournaments
Promoted special memberships and exclusive events to members
Interacted regularly with clientele and supported inquiries, concerns and change requests
Completed bookings and payment transactions using Tee-Way POS
Regularly supported the maintenance team by communicating safety concerns
Property Maintenance Manager at NSW Property Care (Specializing in property maintenance)Property Maintenance Manager at NSW Property Care (Specializing in property maintenance)