Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Sun

Toronto,Ontario

Summary

I am a result-driven product manager with eight years of experience in the tech sector, such as Digital Marketing (Programmatic Advertising), Cloud Computing and Local Service.

With bachelor's and master's degrees in engineering, I always build trust with the engineering team in a short time. With seasoned experience in delivering SaaS products, I am user-centred and capable of delivering value to customers by solving specific problems.

Overview

10
10
years of professional experience

Work History

Product Manager

Steer
03.2021 - 03.2023
  • Delivered a super app integrating food delivery, rideshare, and parcel delivery for local users, with more than 10,000 daily orders.
  • Led the Steer EV (vehicle subscription) project, and designed an admin portal to improve fleet management efficiency.
  • Proposed an intelligent dynamic broadcasting cycle for the rideshare, which reduced the average pick-up distance from 3.4 km to 2.1 km
  • Launched a batch order delivery system, for SMB owners, and utilized an AI algorithm to find out the best delivery route.

Platform Product Manager

UCloud
09.2017 - 02.2019
  • Oversaw the overall platform performance, made data-driven decisions such as redesigning the user journey of placing orders, and improved conversion rate by 15%.
  • Delivered an automatic top-up system by mapping the user's account with the direct-pay business account, credit will be recharged within 1 minute.
  • Improved reliability and efficiency of the internal pricing system, an urgent price update can be published within 30 minutes.
  • Worked with leadership to support the external audit, and successfully helped the company go public with a market value of 10 Billion USD.

Product Manager

Chinapex
02.2015 - 09.2017
  • Delivered a first-party data collection platform(DCP), which helped business owners have clear user personals and improved Ads campaign performance by 30%.
  • Helped Digital Ad agencies(DSP) prepare Ad campaigns by utilizing technology such as container and visible event tracking, a typical campaign can be launched within 1 hour.
  • Designed a data collection platform, which involved steps such as data collection, data cleansing, data storage and data visualization.
  • Maintained good relationships with dozens of 3rd party data vendors, and documented API documents to exchange data seamlessly.

Product Specialist

Bizconf
07.2013 - 02.2015
  • Updated pricelist of all in-use bridges, worked closely with 3 rd party vendors and sales team to draw up competitive pricelist to the market.
  • Worked as a matter expert to explain technical terminology such as VoIP, PSTN, Channel, Bandwidth etc, to sales team or clients.
  • Launched a mobile app named ‘Bizconf Conference’, which enabled our clients to have more flexibility and control during the virtual conference scenario.
  • Held regular operation meetings with cross-functional teams, collecting feedback and updating roadmaps of product development.

Education

Master of Science - Information and Engineering

University of Leicester
Leicester
10.2020

Skills

  • Platform Design from 0 to 1, from ideation to release
  • Multiple Project Management
  • Axure, Visio, Sketch
  • Agile Development, Jira, Confluence
  • Python, SQL, Excel, PowerBI, Rest API

Timeline

Product Manager

Steer
03.2021 - 03.2023

Platform Product Manager

UCloud
09.2017 - 02.2019

Product Manager

Chinapex
02.2015 - 09.2017

Product Specialist

Bizconf
07.2013 - 02.2015

Master of Science - Information and Engineering

University of Leicester

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Samuel Sun