Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Sosa

Northridge

Summary

I am a professional office manager and assistant with experience in both food industry and office settings. Scheduling, office management, and data inputting/organization are areas in which I am very proficient, but I am a fast learner and eager to prove myself for any new roles that may come my way. If you were to give me a chance to work, I know you will not be disappointed. I am a hard worker, and I want my next job to be somewhere I can build the rest of my career. Thank you very much for your time and interest in me! And I hope you are having a great day!

Overview

7
7
years of professional experience

Work History

Scheduling Assistant

Hailey's Builder's
Woodland Hills
04.2024 - 05.2025
  • Receiving incoming calls from clients wanting to book estimates.
  • Scheduling any incoming clients, and making sure any special requests or specific times are in the system, and accounted for.
  • Use Microsoft Excel for all data inputting and scheduling
  • Answer any and all questions that clients have about estimates or how the company operates before the appointment.
  • Communicating with clients and our contractors to ensure scheduled times work for both parties.
  • Making sure that any contractors who called in sick or would miss work would not affect the predetermined schedule or reschedule clients as needed.
  • Input client and contractor data into the company system.
  • Make outbound courtesy calls to clients who recently had work completed.
  • Assist the office manager in making sure our office was well stocked, well maintained, and employees in office hours were accounted for.

Office Assistant

Sosa Financial Strategies Corp.
Studio City
01.2020 - 01.2024
  • I was responsible for all office needs while I worked under my father. Including, but not limited to, office supplies, cleaning, and maintaining a client-friendly environment.
  • Answering all incoming phone and email communications.
  • Welcoming and attending to any client needs whenever an office meeting is scheduled.
  • Help set up the next week's schedule and communicate with clients if any changes need to be made.
  • Making in-person visits to clients' homes for document delivery or signing.
  • Helping older clients with any technology troubles they are having in relation to their finances. Specifically, with PDF, DocuSign, and email related troubles.

Deli Clerk

Sprouts Farmer Market
Granada Hills
07.2018 - 12.2019
  • Welcoming customers into the deli section.
  • Cutting specific slices of meats and cheeses to order for customers.
  • Stocking and facing the deli section.
  • Making sandwiches to order.
  • Prepacking and portioning out meats, cheeses, and salads.
  • Cleaning and maintaining a food court to the highest standards of food safety.
  • Answer all customer questions, and assist in any way possible to make their grocery store experience as good as possible.

Education

High School Diploma -

Granada Hills Charter Highschool
Granada Hills, CA
07-2017

Skills

  • Scheduling software
  • Data entry
  • Client communication
  • Appointment coordination
  • Conflict resolution
  • Office management
  • Food Prep Experience
  • Microsoft Word
  • Microsoft Excel
  • Time Management Skills
  • 145 Words per minute typing
  • Sales experience

Timeline

Scheduling Assistant

Hailey's Builder's
04.2024 - 05.2025

Office Assistant

Sosa Financial Strategies Corp.
01.2020 - 01.2024

Deli Clerk

Sprouts Farmer Market
07.2018 - 12.2019

High School Diploma -

Granada Hills Charter Highschool

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Samuel Sosa